ASB Bank Employee Reviews for Customer Service Representative

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4.0
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Fantastic place to learn
Customer Service Officer (Former Employee) –  Auckland, New Zealand11 April 2019
Being too good was my undoing; the manager did not want me to move out! But a nice place to learn; customer service was given paramount importance, then targets were to be achieved.
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5.0
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Productive and Supportive management
Customer Service Rep (Former Employee) –  Mount Eden, Auckland19 March 2017
Since banking was a whole new industry for me, trainers gave a good training for us to succeed in the role.

Unbeatable team compared to all the managements i have worked along, really respects for each and every senior team members to management.
Pros
Lots of banking facilities specially for staff
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3.0
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good staff
CSA (Former Employee) –  TAUPO NZ6 March 2017
Enjoyed working with a great bunch of like minded girls at ASB TAUPO who were capable of having a close relationship with all of their customers and able to achieve targets without the competitiveness I've seen previously.
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4.0
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work place
Customer Service Officer (Former Employee) –  Botany Downs, Auckland10 May 2016
Standing policy not healthy for staff
Office politics with 2 negative staff
Very busy branch, can never please all the customers but I do the best
Most enjoyable part of the job is when customer appreciates our service
Pros
Free coffee
Cons
Long hours standing
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5.0
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Great People with a Fun and Dynamic Team
CSR with Advanced Credit Card Training (Former Employee) –  Auckland, New Zealand2 May 2016
Working at ASB was a wonderful experience. Complete training and very supportive staff. I would definitely recommend you apply and share in this experience.
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5.0
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Fun place to work
Customer Service assistance (Former Employee) –  Auckland, Dominion Road.22 July 2015
Well motivated Team that looked after each other. Up beat atmosphere. Customer service, Selling and up- Selling products was such an easy task.
Pros
Good place to work and learn Call centre and customer services.
Cons
Odd timing and Pay was not great
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Overall rating

4.5
Based on 41 reviews
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Ratings by category

4.4Work/Life Balance
4.2Salary/Benefits
4.2Job Security/Advancement
4.1Management
4.3Culture