Auckland Airport
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Auckland Airport Employee Review

A company connected to its community

5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
22 September 2020
Auckland Airport (AIAL) is not just a company it is a community. In working with Auckland Airport you connect with the place, people, and purpose that makes this airport a leading New Zealand operation. Everything from the brand marketing to its new processes take into consideration the customer and aim to deliver the best possible experience for every traveller, guest, or visitor.
Ratings by category
5.0Work/Life Balance
5.0Salary/Benefits
3.0Job Security/Advancement
5.0Management
5.0Culture
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4.0
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30 September 2018
Passenger Experience assistant (Former Employee) - Mangere, Auckland
Learnt a lot of airport terms and how the airport functions everyday. Got behind the scenes experience which was interesting to see. Witnessing the downfalls/ accidents/ emergency first hand. HArdest part of the job was the standing and the most enjoyable was working with people who were always positive.
Pros
Bonus Lunchs
Cons
Short hours
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4.0
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20 August 2018
Customer service and Passenger Assistance (Former Employee) - Manukau City, Auckland
Very active and keeps you moving. Able to learn a lot in terms of how important it is to keep International Airport minimal of hazards and keeping things in order to prevent. A place to build and practice your customer service in a professional and bustle environment.
Pros
Appreciated through provided lunch for everyone on the shift.
Cons
Be physically fit to stay on your feet
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5.0
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1 August 2018
PEA (Passenger Experience Assistant) (Former Employee) - Auckland City, Auckland
A day at Auckland airport is crazy. There are times where it would get really busy and that's where a PEA would step in and deal with the problem. I learnt a lot while working there because I got to experience angry passengers and many other situations.
Pros
Getting treated such as dinner or lunch.
Cons
Waking up for a 4:30am shift.
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  1. A company connected to its community