Auckland Airport
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Auckland Airport Employee Review

Its a good opportunity for customer service practice.

5.0
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14 May 2014
The best part of my job is interacting with customers from different background and giving them exceptional customer service with satisfaction.
Ratings by category
5.0
Work/Life Balance
3.0
Salary/Benefits
5.0
Job Security/Advancement
5.0
Management
5.0
Culture
Pros
Acknowledgement.
Cons
less hours.
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Marketing Manager (Contract) (Former Employee) - Auckland Airport, Auckland
Auckland Airport (AIAL) is not just a company it is a community. In working with Auckland Airport you connect with the place, people, and purpose that makes this airport a leading New Zealand operation. Everything from the brand marketing to its new processes take into consideration the customer and aim to deliver the best possible experience for every traveller, guest, or visitor.
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4.0
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Passenger Experience assistant (Former Employee) - Mangere, Auckland
Learnt a lot of airport terms and how the airport functions everyday. Got behind the scenes experience which was interesting to see. Witnessing the downfalls/ accidents/ emergency first hand. HArdest part of the job was the standing and the most enjoyable was working with people who were always positive.
Pros
Bonus Lunchs
Cons
Short hours
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4.0
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20 August 2018
Customer service and Passenger Assistance (Former Employee) - Manukau City, Auckland
Very active and keeps you moving. Able to learn a lot in terms of how important it is to keep International Airport minimal of hazards and keeping things in order to prevent. A place to build and practice your customer service in a professional and bustle environment.
Pros
Appreciated through provided lunch for everyone on the shift.
Cons
Be physically fit to stay on your feet
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