Auckland Council Employee Reviews for Customer Service Representative
Customer Service Representative8 reviews
New Zealand8 reviews
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I really enjoyed my time at the Auckland Regional Council. If i had not travelled, I may still be working there. I also enjoyed being part of the union. The benefits were great.
Reliable, and flexible with un-paid leave.
Night shifts and weekends.
I enjoyed my time at Auckland Council, I was hired as temp because of the time the new rates strike. So the calls I took from a day to day basis was just rate calls. A typical day at Auckland Council I would answer customers queries, update accounts. My co workers were very supportive when I couldn't find something on the database, they would show me where to go or explain something I didn't understand. The hardest part of the job was learning about the new layout of the rates bill and putting it into context as there was a 10% rise on most rates. The most enjoyable part was helping customers get the information they needed, and working in a great team.
Working Mon-Fri, Manager would give the department baked goods from home
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