This place sucks. Regularly work 70-80 hours a week. Once had to work 28 days straight without a day off. Chronically understaffed. Absent senior managers, pay low, have to deal with abusive public. Good riddance.
Workload is challenging, fast paced and high demanding, which is good for those who like to keep busy. You learn a whole new level of patience as this role is diverse and you are constantly dealing with very busy high demanding internal and external parties who need everything "yesterday".