Avis Budget Group
Avis Budget Group Employee Reviews
Job Title
All
Location
New Zealand24 reviews
Ratings by category
Sort by
Found 24 reviews matching the search
See all 3,537 reviewsIndeed Featured review
The most useful review selected by Indeed
productive and great for sales
Nobody followed professional ethics.HR is more important to them than their employees. They have fired a lot of good employees already.literally harassment on employees.no respect. no values. a irresponsible leadership, the CEO spents much time on parties than working in the company.
Bully Culture
Location team were good however upper management left lot to be desired.
Company brought over US executive which culled the NZ executive team and led from Australia, they also brought over a UK manager who was a complete bully to all staff; whether performers or not.
Company brought over US executive which culled the NZ executive team and led from Australia, they also brought over a UK manager who was a complete bully to all staff; whether performers or not.
Pros
Immediate location team
Cons
upper management
Rate your recent company
Share your experience to help others
Bad training
Not getting trained properly, lovely staff, poor management, very long hours, loved helping customers and learning new cultures and language's from tourists, also you get some real horrible people well which can get quite stressful.
Pros
Days off
Cons
Long hours, poor training
Fun place to work
Car rentals, office administration, car grooming.
Staff friendly with good sense of humour.
Management usually reasonable.
Workplace culture usually positive.
Hardest part is long on-call hours with average wages.
Friendly and fun work environment.
Staff friendly with good sense of humour.
Management usually reasonable.
Workplace culture usually positive.
Hardest part is long on-call hours with average wages.
Friendly and fun work environment.
Pros
Fun and Friendly work environment
Cons
Long hours and average wages
Help us improve!
Is Indeed your favorite place to learn about companies?
Great management flexible
Management was really great and one of the best I've had. They work around your school hours and family too. Pay was a little less but the management and general work place was so good, I didn't mind it.
Pros
Great management
Cons
Lesser pay
Fun Workplace
I enjoy meeting various customers from various cultures and all different walks of life. With this skill I have managed to excel in pressure situations and keep a clear head always focusing on the end goal.
Some of the key skills that I have learned in this role:
Commitment to delivering outstanding customer service
Team working skills embracing a healthy spirit of competition
A sense of responsibility that relishes the occasional opportunity to be the sole point of contact for AVIS customers
Some of the key skills that I have learned in this role:
Commitment to delivering outstanding customer service
Team working skills embracing a healthy spirit of competition
A sense of responsibility that relishes the occasional opportunity to be the sole point of contact for AVIS customers
Pros
Meeting and interacting with different people from all walks of life
Cons
Hourly wage
Thoroughly enjoy the driving
When a call comes through to drive sometimes we only have 15 or 20 minutes to reach the yard in town where the cars are and then we receive the keys and paperwork from one of the customer service agents. We then drive the cars to whichever destination we need to and are then picked up by another driver and driven back to our original starting point. Great views and each drive is different. Hard conditions in winter over the Alpine Pass but who doesn't enjoy a challenge.
Pros
Scenery
Cons
Winter driving
Ideal job suitable for students depending on shift roster. NZ Avis and Budget staff often lead the world in sales.
Hand over from previous shift employees, daily banking transactions to reconcile. Preparation of V.I.P. customer arrivals vehicles and keys. Customer service and completion of fuel reconciliation sheets during quiet times. Ensure office is clean in particular customer line of sight.
I learned more about pushing my sales targets as top sales agent in New Zealand, Australia, UK and USA in 2012 first quater of the year. I also learned how good I was and that I could exceed in anything. Management was an area I would have progressed further into as a career. I decided to complete my BA at university.
I learned more about pushing my sales targets as top sales agent in New Zealand, Australia, UK and USA in 2012 first quater of the year. I also learned how good I was and that I could exceed in anything. Management was an area I would have progressed further into as a career. I decided to complete my BA at university.
Pros
International networks with Avis and Budget
Cons
Shift work and flight delays meant longer shift into the morning, minimum wages, exploitation
Team leader
Target was to make 300 calls to your creditors, allocated queries to the different departments eg (it there is an credit the department who does the credits will do it)
Bank Statements - mark your payments received and allocated to the department to allocated to the account.
It was stressfull to be the whole day on the phone and it was also enjoyable to speak to different people with different languages
Bank Statements - mark your payments received and allocated to the department to allocated to the account.
It was stressfull to be the whole day on the phone and it was also enjoyable to speak to different people with different languages
Pros
You must break for lunch according to company policy
Cons
No overtime was aloud
Work anywhere but here...
They promise advancement, growth and fair treatment. When i was there, I found out growth is only available in big city locations, your growth is very limited (payrise offered after a few months service, was for less than the paper it was written on -literally) and fair treatment was for those with a bigger, better job title.
Lies are told, almost daily. Health and safety comes after making money. Mistakes are punished unfairly and excelling is ignored.
Long story short, I'd rather work at a supermarket than with this company ever again.
Lies are told, almost daily. Health and safety comes after making money. Mistakes are punished unfairly and excelling is ignored.
Long story short, I'd rather work at a supermarket than with this company ever again.
Pros
Driving the latest model vehicle
Cons
Everything else that comes with working here
Great job in the city but not small towns
Two shifts twice a day and have to be very multi tasked in a small town. Job involved a certain dress code to serve customers at the airport but after the cars had been contracted out you had to
clean the cars and of course that included changing into cleaning gear. No shelter when cleaning cars. Some cars were filthy so vacuum cleaning them with hand held vacuums was impossible. Had to carry Avis phone even when not at work and had to answer it. Bookings could be erratic... cancellations. Had to also fuel vehicles so travel time was huge depending on how many cars needed fueling. Constantly shuffling fleet between towns and cities and often not left with enough vehicles if new reservations popped up which often occurred. Enjoyable side of job was the customers and airport
clean the cars and of course that included changing into cleaning gear. No shelter when cleaning cars. Some cars were filthy so vacuum cleaning them with hand held vacuums was impossible. Had to carry Avis phone even when not at work and had to answer it. Bookings could be erratic... cancellations. Had to also fuel vehicles so travel time was huge depending on how many cars needed fueling. Constantly shuffling fleet between towns and cities and often not left with enough vehicles if new reservations popped up which often occurred. Enjoyable side of job was the customers and airport
Pros
Definitely a challenge
Cons
Split shift, low pay
Family orientated workplace
Avis Budget Group is a fun work place with very supportive staff & management
The hardest part of the job was leaving great people behind and the workload however I needed to move forward and could not settle for comfort.
The hardest part of the job was leaving great people behind and the workload however I needed to move forward and could not settle for comfort.
Pros
People
Cons
No room for advancement
Claimed Profile