3.8 out of 5 stars.
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bp Employee Reviews in Auckland City, Auckland

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Auckland City, Auckland19 reviews

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3.7Work–Life Balance

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Found 19 reviews matching the searchSee all 4,443 reviews

good as first job or students earns some money

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easy entry level job, but always short of hands.too much workload for afternoon coffee role when the graveyard is closed. limited improvement on salary and career development.
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Good Workplace

Happy to gain experience and learning new skills and techniques. Great place to learn about your efficiency as Customer Service Representative and also best place to learn basic stuff about cafe. Learn more from Cafe shifts and best way to be effective in multi-tasking. After working at BP you become more smooth in multi-tasking, communication, etc.


Holiday pay


Long Hours less breaks
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Good to start your career

A good place to start career in retail and customer service. Many skills to learn and perfect while working here. Over all a good and learning experience for a fresher in the field.
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Lots of things to learn

I have learned to work in a busy schedule. Wednesdays are normally our busy days and I make it easy by operating both systems at a time. There are different ethnicity in our work place


Break times


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Great experience

Serving customer and charging for Gas Barista Morning smile person Great work environment Hardest part - fuel spill enjoyable part - getting to see heaps of vintage cars and learning about their pricing and auction as to what value they hold in the market.


Great starter


No bonus
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Great place to gain experience as a part time.

It was my great experience to work at BP 2 go and as a gym trainer. i learnt communication skills more perfectly. Also learnt how to work under pressure and take managerial decisions on time. I'm always ready to learn more skills.
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Great People and Company

Started NZ customer service job at BP. Great training and ongoing benefits. great work place in terms of health and safety. Only one thing they can improve is if rotating roster can be at place its more beneficial.


Surprise Gift Card


Late Shifts
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Bp New Zealand

Customer service culture is the customer, meeting the needs of your customers. Knowing your customers is knowing your environment around your store is the key to managing the needs of customers and who your competitors are. Very close working environment managers and head office to succeed in good results. More up to date technology Wild bean cafe has been a great success in NZ over the years.Managers there have better control of ordering the needs for the store to meet customer needs.
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needs to sort out management

BP larnoch had five managers in three years. the staff did not get along with each other. it was very routine. there were no benefits of working there.
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Good culture and broad exposure

Great place to work, good culture, approachable management and varied work. The company has a clear vision of where it wants to go, and really tried to promote internal movements.
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fun working with the company

its fun working at BP. learnt how to make coffees, management is so friendly and i learnt how to deal with irate customers face to face. working with co-workers is very good, learnt how to manage work load when it is very busy.
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busy workplace

the hardest part of my job is being away from my kids missing all their achievements in their life because i'm working the times they need my support and working when they have games this is the hardest because i'm a single mum of 7kids. I hardly see them either
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Not a good place to work

Not a good management, Work loads and not work life balanced. Not enough staffs to cover shifts. Management were always considered of themselves rather than the employees.




Long Hours
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which give me career

Ranbaxy which is one of the leading no.1 company in india, where everyone knows about this company, quality products good respect to sales people where ever we go.


A lot of new producs


long hours
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Fun work place and great team

Im a hard worker, extremely passionate about making the customers happy and willing to return. I live by the fact that I treat people as I myself would expect to be treated in all aspects of life and work ethics. Im a team player always willing to go the extra mile when needed, even with the "difficult" patrons at the end of the day we all at some stage have had a bad day. The most enjoyable is the ability to be able to make someone smile or knowledge that you have made a difference just awesome.
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Put more effort in identifying the level of individual competency of your workers. Don't promote people on "because of who they know
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Good expericence

Good Experience to work. Good salary package. good life security.
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great experience working for this company. nice and easy going environment.
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A typical day at work was always different, the customers were always the highlight of my day. I learned more patience, I went that extra mile to accommodate a customer. This is the place that taught me all about Health and Safety, the training was pretty thorough and repeated, which was a good thing. I respected my managers and I still do to this day, as we were all treated as equals. My co workers were brilliant and we all got along very well....the hardest part of the job was being promoted to a supervisor position and not knowing what to do when all the pumps crashed as well as the tills, having to close down a shop that big and not being able to get in touch with any of my managers at the time, also realising that I had not been trained well enough to deal with that sort of situation. The most enjoyable part of the job was learning new skills all the time and being acknowledged for the work that I'd done. And then of course finishing work and hoping that I had done a good job.


Meeting different people from all walks of life


The wages weren't that great....
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Overall rating

Based on 4,443 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture
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  • Auckland City, Auckland
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