Very strict on excellent customer service. Which is a fantastic way to be trained. The high standard becomes branded into each staff member and is natural at the end of training.
The supervisors are very understandable and got he extra mile for every customer. The work place has a really nice atmosphere and work hard play hard routine. You gain a really nice and comfortable relationship with everyone.
The overall experience working at BP was good. I met a lot of awesome people and they are like family to me. Downs are management expectations, pay and bonus'. Management could do better at realizing that their employees work hard sweat and tears each day for the company.