Bank of New Zealand Employee Reviews

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3.0
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Typical corporate environment
Senior Cyber Threat Intelligence Analyst (Current Employee) –  Wellington City, Wellington5 September 2019
Flexible work hours, lots of interesting technologies to work with, great colleagues and understanding leadership. Unfortunately security is often not given the importance it requires.
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3.0
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Great benefits - No room for error
Home loan Specialist Banking Advisor (Current Employee) –  Hamilton, BM31 August 2019
Day at work is spent managing customers wanting loans to purchase houses or other financial needs such as renovations or car/boat purchases.

Management advises us to recommend solutions that best fit the customers needs, but still follow up with you if your sales drop.

The culture tries to be there, but often you are too busy with your work to participate during business hours.

Hardest part emotionally is telling people no for loans who are going through hard times, such as stricken with cancer or had a partner die. Hardest part physically is making sure that every deal meets regulations and the customer is not lying and you arnt losing the bank money. If you lose the Bank money, you are fired.

Helping customers into their first ever house is always the best part of the role and having excited conversations with them about it.
Pros
Great benefits
Cons
One error can cost you your job
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5.0
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Great Job
Assurance Analyst (Former Employee) –  Auckland31 January 2019
BNZ was a a great place to work with lovely people and great opporunities. I would recommend any of my friends to work there and gain much experience.
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4.0
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Flexible working genuinely works
Corporate Lawyer (Current Employee) –  Auckland28 December 2018
Great flexible working arrangements, majority of the legal team work on a part time basis and it works well. A lot of talented team members but often lacking support from leadership.
Pros
Flexible
Cons
Lack of culture or encouragement to advance
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5.0
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Wonderful people
Sr. Business Analyst (contactor) (Former Employee) –  Wellington City, Wellington25 October 2018
Pros: wonderful people who help and care, easy to work remotely, agile project management
Cons: open office with no assigned desks; really noisy at times
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4.0
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Most enjoyable part of the job
CUSTOMER SOLUTIONS ADVISOR (Former Employee) –  NZ15 August 2018
You are learning something new everyday to be up to date with the constant changes that comes with banking and technology. Therefore, upskilling is a huge component in the job.
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5.0
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great staff
Customer Service Representative (Former Employee) –  Wellington City, Wellington8 July 2018
generally a great place to work, however the targets and sales goals seem at times to be totally out of reach.

Over time I found the senior management seemed a bit out of touch with front line staff.
Pros
fantastic staff
Cons
stress over targets
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3.0
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Good start point
New Zealand (Former Employee) –  New Zealand26 June 2018
Good to learn comprehensive knowledge about business. Pay fee for professional study, however, the management team is not that strong in some department, personal development counts on yourself more than you team leader.
Pros
Friendly team
Cons
Unstable business structure
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4.0
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Awesome place to work! A few challenges ahead
Product Owner/Product Manager (Former Employee) –  Wellington City, Wellington29 April 2018
The business unit (Digital) I worked in was a great place to work and I'd highly recommended it. There are many skilled and passionate people who actually care about they they do and are who amazing to work with.
It is a bit difficult to advance within BNZ unless you are prepared to stay for a long time and often get hired because they have been there the longest not the best fit. Managers tend to stay in their roles for years and it is easy to hit a ceiling.
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5.0
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Great company
Internal Customer Service (Former Employee) –  Wellington City, Wellington1 March 2018
Great company to work for. Very employee satisfaction oriented. Offers employee enrichment options. Ensures workers are well rested and not mentally drained,
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5.0
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Helpful, Fun and a great work culture
Banking Advisor (Former Employee) –  Auckland12 November 2017
Bank of New zealand has been a very great place to work,it have given me an opportunity to learn a lot about banking system and a great exposure towards conversations guidelines and financial sales.It was an environment involving work with fun.
Pros
Free week end nights mainly friday nights.
Cons
Nothing to mention.
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3.0
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co workers were great helpful but the management doesn't practice the best practices of industry.
Data Analyst/Business Analyst as Consultant (Former Employee) –  Wellington, Wellington13 August 2017
Its a good company to work with. they give you lot of flexibility options to work like work from home but not everyone is lucky though. they have good number of sick leaves etc, and good working culture
Pros
flexible in hours, free food and drinks every fridays
Cons
bad management practices in some departments
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5.0
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Productive and great work culture
Business Banking Manager (Former Employee) –  Auckland15 June 2017
• Experience in selling a range of products including Insurance – Home, Life and Business, Payclip (BNZ Merchant payment solution)
• Lending home & business loans for business owners. Managing a portfolio of business customers using sales force (CRM system), B2B sales.
• Ability to determine that the lending product being offered to the customer is fit for purpose or offering an alternative solution
• Successfully referring customers to clients the business has an external relationships with e.g. Icehouse (business mentoring program)
• Effectively using negotiation skills to ensure customers are satisfied and to minimise loss of profit for the business


Great Culture and team to work with.
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4.0
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Awesome place
Channel Associate (Former Employee) –  NZ18 May 2017
Awesome place to work. Made great friends and had an absolute blast doing the work I did. Would highly recommend to any wishing to join. Great perks and environment
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2.0
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Depends on where you end up
Credit Risk Analyst (Former Employee) –  Auckland8 April 2017
As a technical analyst, I never felt so constrained by the amount of bureaucracy, internal, insidious politics and inferior technology.

As a technician of any sort who is looking to develop and grow, this is not the place for you. The only possible benefit that you can take away from this is a recognisable name of your CV.

If you are a manager who is good at spotting the right people to suck up to and who is happy to play politics, this is the right place for you, because this is the sort of people this place seems to attract.
Pros
Staff bank account, subsidised insurance
Cons
Bureaucracy, politics, inferior technology
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5.0
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Fantastic company to work for
Operational risk and compliance manager (Former Employee) –  Auckland9 February 2017
Great culture, open and honest discussion were able to be had with the senior leadership team. Great culture.

Even though owned by one of the big 4 banks in Australia, BNZ still managed to hold its own in the New Zealand banking sector
Pros
Preferential pricing on staff banking products, subsidised health insurance, additional death in service insurance cover
Cons
None
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4.0
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Really fun, interesting workplace
ANALYST/PROGRAMMER (Former Employee) –  Wellington City, Wellington7 February 2017
My first experience of a business-oriented environment with mainframes and using COBOL. It got me more used to documenting everything.

Work mates were fun outside of work, especially the computer operators, and professional at work.
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4.0
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Great place
Customer Sales Consultant (Former Employee) –  Paraparaumu, Wellington14 August 2016
to work here you need to work well as a team, and also have individual work skills also. being able to think on your feet and figure out difficult situations are also needed.
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3.0
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Accountability and trust
Personal and Retail Banker (Former Employee) –  Wellington City, Wellington4 July 2016
It was a long time ago that I worked in a bank but the one thing that stands out for me is that we had to accountable every day.

Due to the fact that we were working in a position of trust and to a degree power dealing with personal and retail businesses financial statements I found it very important to be accountable in my job.
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4.0
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Productive work place
Customer Service Consultant (Current Employee) –  East Auckland, Auckland20 May 2016
A typical day involved processing customers transactions and helping them with any inquiries. My co workers worked as a team. I liked helping people but wished I had more time for individual care
Pros
good working environent
Cons
daily commute in Auckland traffic
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Overall rating

4.1
Based on 34 reviews
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4.2Work/Life Balance
4.1Salary/Benefits
3.7Job Security/Advancement
3.5Management
3.8Culture