- A typical day involved processing credit card applications, credit checks, answering internal and external queries, handling complaints, assessing applications for potential fraudulent applications.
- I learnt amongst other things a solid understanding of banking practices, lending guidelines, project based work, problem resolution.
- I was fortunate to work with hard working, positive, team oriented and very talented people.
- Declining applications especially long term customers.
- The most enjoyable part of the job was being in a job I loved
Working with an excellent team
Dealing with angry and unhappy customers when applications had been declined