Brand Developers Employee Reviews
New Zealand24 reviews
Found 24 reviews matching the searchSee all 32 reviews
Indeed Featured review
The most useful review selected by Indeed
Throughout the many years working at Brand Developers, I have attained many skills, gaining the opportunity to work with many different people from many different backgrounds. There is a fun-loving vibe amongst the people, a very healthy and supportive environment which is an incentive for employers to keep improving and learning in a positive way. The management takes care of their workers, and are considerate of each individuals' needs.
Depending on which team your were in i.e. sales, customer service, retention, the workplace culture was the same, the company focused on product knowledge, training in customer service. Management was there and helped with any queries you had as did the Team Leaders.
Team building sessions
Can be stressful dealing with unhappy customers
Pick and pack orders ready for Homeshows.General housekeeping in the warehouse.Loading and unloading trucks using forkhoist. Stock transfers from other departments.Repairing faulty product returns.Delivering stock to sgents at specific Malls. Daily truck check. What i learnt how to drive aislemaster fotkhoist,work in confined spaces e.g narrow aisles,repairing various products.Enjoyable part of the job driving around New Zealand.
Meeting the agents at the Homeshows when delivering their kits and stock. The pay rate.
Truck not up to out of town trips.
A typical day at work is to being empathetic with customers on the same time generating business for company and time management. I learned to priorities my work and ability to perform under pressure. management is a support system for an employee and plays a key role in an employees' personnel and professional development on the same time managing workforce and assets thus, getting best out of them for business. respectful towards everybody, multitasking, taking ownership of your actions, punctuality along with great level of positive and can-do attitude. hardest part of a job comes when you have to balance between going out of the way for your work and manage work life balance. a good team, supportive seniors, career developers, work life balance, a sense of achievement at the end of the day.
supportive team mates
over indulgent and neglecting work life balance
A fast paced roller coaster of a ride as workplace. If you want to see all elements of DR TV excellent. Hard approach to management for some people slightly unnerving
Great prospects great products
24 hour access to you is expected
Keeps you on your toes. Need to be adaptable to change and think on the spot. It's a challenging environment and no one day is the same. It's about helping people achieve targets and meeting the basic kpis. This company offers good salary and allows people to earn commission is they are driven
This job kept me on my toes as no two days were the same. I thrived in this environment; starting out as a shy, timid teenager and growing into a confident saleswoman throughout my years with this company. I learned how to make great sales, confidently handle customer complaints to a satisfactory level for all parties involved, manage stock levels and presentation and how to overall run a successful kiosk. Management was always fantastic and supportive, to both staff and customers. The hardest part of the job was managing all areas of the kiosk, such as stock levels, book keeping and answering customer queries. But I ran my kiosks to the best of my abilities and without complaint from customers or management. The most enjoyable part of my job was being able to interact and relate with customers. Selling products that helped people and seeing their joy and amazement was what made the job so worthwhile.
Its a good start of your career. Its fun to be with working in a lively environment. Talking to clients with different needs that's what makes the call interesting. And you just have to hit the quota to have a fruitful pay.
Fewer calls now
I enjoyed working here because of the people I worked alongside. The Job itself was good did have our busy days and no so busy but overall the job was pretty straight forward if I wasnt too sure about anything there was always a team leader on deck to ask questions. The perks and incentives where the bonuses if we would reach our target call logins for the evening.
Incentives and discounts on work items.
Working in the weekends just didnt enjoy
A typical day a work is busy, perform multi tasking taking inbound and outbound and customer service. I learned a lot at this call centre such as sales methodology, extra mile for service and team work. Management is very good everyone is supportive and take good care of employees issues and concerns. The hardest part of job is to keep maintain good percentage of upsell in every sale cosed and most enjoyable part is great company culture.
some prroducts were amazing and a great buy, some products not quite as it's marketed to be but Management always open to suggestions and feedback which has resulted in products been amended.
This company is a big time drama. They hire 100's of people and after a week or so they terminate half of it. Over the period of time within 3 months of time frame they throw out remaining candidates and only 2-4 people get permanent. I have seen people crying there as one of the guy who was on probation period of 90 days, was served a termination notice on his 90th day in his lunch time. This company is really a piece of ****. Moreover the products they sell are way so expensive than in warehouses. Completely hopeless company.
Customer service is needed and great sales skills to communicate to the client. meeting KPIs and fantastic insentives and commissions Dealing with unhappy customers is one of my main strengths and given the best possible solutions
With this role i had with Brand developers i think it was too short. i had a casual temp contract for 2 weeks. Everything i learnt here is what I have learnt already at previous jobs so i pretty much knew what to do. The only thing i learnt was knowing how to use their system. I loved everything little thing working here, but mostly talking and helping our customers out and meeting their needs.
Getting to talk alot
needed more hours