Brand Developers Culture reviews
New Zealand24 reviews
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Depending on which team your were in i.e. sales, customer service, retention, the workplace culture was the same, the company focused on product knowledge, training in customer service. Management was there and helped with any queries you had as did the Team Leaders.
Team building sessions
Can be stressful dealing with unhappy customers
A typical day at work is to being empathetic with customers on the same time generating business for company and time management. I learned to priorities my work and ability to perform under pressure. management is a support system for an employee and plays a key role in an employees' personnel and professional development on the same time managing workforce and assets thus, getting best out of them for business. respectful towards everybody, multitasking, taking ownership of your actions, punctuality along with great level of positive and can-do attitude. hardest part of a job comes when you have to balance between going out of the way for your work and manage work life balance. a good team, supportive seniors, career developers, work life balance, a sense of achievement at the end of the day.
supportive team mates
over indulgent and neglecting work life balance
I enjoyed working here because of the people I worked alongside. The Job itself was good did have our busy days and no so busy but overall the job was pretty straight forward if I wasnt too sure about anything there was always a team leader on deck to ask questions. The perks and incentives where the bonuses if we would reach our target call logins for the evening.
Incentives and discounts on work items.
Working in the weekends just didnt enjoy
A typical day a work is busy, perform multi tasking taking inbound and outbound and customer service. I learned a lot at this call centre such as sales methodology, extra mile for service and team work. Management is very good everyone is supportive and take good care of employees issues and concerns. The hardest part of job is to keep maintain good percentage of upsell in every sale cosed and most enjoyable part is great company culture.
some prroducts were amazing and a great buy, some products not quite as it's marketed to be but Management always open to suggestions and feedback which has resulted in products been amended.
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