Is creating daily task each day for my team. I always like to switch things up so my team have the chance to learn different areas and gain experience which will allow them to gain confidence in the work they provide to our customers. I always aim for my team and i to meet deadlines each end of month and making sure we finish smoothly. I enjoy creating a fun environment for my co workers as i would like my team to wake up each morning waking up looking forward to coming into work.
Hardest part of my role would be my teams attendance as this causes an over load in calls. I believe management have supported me in all areas i have great relationships with management which gives me the opportunity to strive.