BrightStar Care
3.5 out of 5 stars.
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BrightStar Care Employee Reviews

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3.5Work–Life Balance

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Productive and inventive place to work where you can create your own processes

Indeed Featured review

The most useful review selected by Indeed
This specific office is very small so there's a sense of community and friendship within the office. They are still figuring out a system within the office so if you're someone who enjoys creating your own processes than you'll enjoy the environment there.
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Awful, worst company to work for

Awful. over worked and underpaid. Was called several times a day on my days off to come in and cover another person's shift even though I was a student in class. Poorly managed as a whole.
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1 star

What is the best part of working at the company?At first it was greatWhat is the most stressful part about working at the company?They had me drive all over to get 8 hrs Which was fine until my calibers went out. They tried forcing me to take an uber an hr away. They mentioned reimbursement but I was still waiting for that from 4 months prior. Which I never saw...and I left 5 yrs ago.What is the work environment and culture like at the company?Bad. You either brown nose or nothing. It doesnt matter how well you do your job just how much you brown nose. What is a typical day like for you at the company?Show up get sent 10000 places
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5 stars

What is the best part of working at the company?excellent team workWhat is the most stressful part about working at the company?don't haveWhat is the work environment and culture like at the company?very professionalWhat is a typical day like for you at the company?any day I need
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2 stars

What is the best part of working at the company?The pay, if they give you hoursWhat is the most stressful part about working at the company?Communication within the companyWhat is the work environment and culture like at the company?Great. Clients are awesome What is a typical day like for you at the company?Hanging out with my clients
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5 stars

What is the best part of working at the company?Just having a good company to work for that understand your needs. And all that you are willing to work for. They are the best in very thing for them and they are always there to help you for life.What is the most stressful part about working at the company?I have not had any stressful experiences with this company at all.What is the work environment and culture like at the company?Work environment is always clean and always nice and friendly.What is a typical day like for you at the company?Always happy and grateful that I have them. They are always cheerfully and always keep a smile on my faces.
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Flexible and Great Life/work Balance

You are able to pick your schedule. You decide the days and hours you work. This jobs allows you to work as a Covid Tester or Home Health. Commute is the only issue.

Pros

Flexible hours

Cons

Commute
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It was alright

It was a decent company to work for. Employees were great , management sucked. But overall it was okay. Lack of communication . They never wanted us to be late but the boss came whenever she wanted
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This place is a joke

Management is unreliable and unhelpful. Your day is mainly spent of arguing with nurses who pick and choose what they want to do. So scheduling is a nightmare
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2 stars

What is the best part of working at the company?The "best" statement doesn't apply to the BrightStar company in Elmwood Park.There is ZERO (0) support for NURSES !!!!!!.What is the most stressful part about working at the company?Total lack of support for NURSES !
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5 stars

What is the best part of working at the company?Everything residents are always a priority What is the most stressful part about working at the company?Nothing I enjoyed working at the company What is the work environment and culture like at the company?You work in different facilities and homes What is a typical day like for you at the company?Extremely busy and always in your feet
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Flexibility

For me personally it’s very lonely. I’m used to working as part of a team and now it’s me and the client. Sometimes I interact with the family members. That’s the price I pay to be able to take time off when I want. I would never be able to support myself with this job. Luckily for me I have another source of income. This is a great job for a nursing student. As for as the management at BrightStar they treat me with respect and also I have received a bonus this year. I feel appreciated!! If you want to do this type of work I highly recommend BrightStar.

Pros

Flexible schedule and wonderful clients

Cons

No benefits
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5 stars

What is the best part of working at the company?I always had work consistently What is the most stressful part about working at the company?The location of the clients were such a long distance What is the work environment and culture like at the company?The work environment was nice and evenly divided What is a typical day like for you at the company?Go to work and have a great day
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Awful

They tout their benefits but only provided 3 hours of personal care to me for a whopping 9 hours a week. When I complained they fired me. Human Resource manager a joke.

Pros

None

Cons

Awful management
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5 stars

What is the best part of working at the company?Helping the elderly What is the most stressful part about working at the company?Gas when making multiple tripsWhat is the work environment and culture like at the company?Nice, cleaning welcoming What is a typical day like for you at the company?Peace hardworking and very patient
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Great place to work

Very flexible, great opportunity, office workers have good communication. Love going to different homes and facilities meeting new people. Decent pay

Pros

Paid weekly

Cons

Sometimes no hours
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5 stars

What is the best part of working at the company?Friendly schedulers and good pay. Flexible scheduling.What is the most stressful part about working at the company?Winter weather driving to remote client's homes off of main roadsWhat is the work environment and culture like at the company?You are always out of the office doing client care in their homes so there is no time spent in the office What is a typical day like for you at the company?Show up at client's home. Usually for me I choose 3-4 he shifts and work part time. I fix client breakfast. Do dishes. Do laundry, sweep kitchen, do pet care, clean bathrooms lightly, vacuum and mop once a week, and change linen and make bed, take and record blood pressure, grocery shop, prepare her future meals. All the time be friendly but not too talkative. I only address clients needs and provide company.
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5 stars

What is the best part of working at the company?Friendly staff What is the most stressful part about working at the company?Not any stress
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1 star

What is the best part of working at the company?Not to muchWhat is the most stressful part about working at the company?Them taken u out of the home were ur comfortable. Taken u off third when u told them in the beginning u want third.What is the work environment and culture like at the company?No CommunicationWhat is a typical day like for you at the company?Was ok but could be stressful. Wanted u to travel all over but didn’t pay u
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The payment rate is low

The manager and staff talk to you in a nasty and unprofessional way. The payment is little.The take you off from your case that suppose to be permanent to give to someone else if you have an emergency. Also, if you get hurt there while you have been working, they start disrespecting you. The family and the client think that you are a maid, nurse and you have to be working all of the time without letting to take easy for a minute.Brighstar offers a part time with a little payment about $15 go $16 an hour that is not enough to get $300 weekly nowdays

Pros

Scheduling flexobility

Cons

Payment rate
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Independent work

The people i worked for was great. The company was all over the place, there was no real management. They didn't care about my time or pay. I got a bonus and it showed on my pay stub and they gave it to me in my pay stub then took it back. When i noticed it they sent me cash for it and they was short, i never got my orientation pay, was told it would be in my check. Guess what? Never got that either or paid for my travel expenses. My check has been messed up every pay period. I was forced to work overtime when my relief didn't show. After that the website didn't work so i had to call in to check in and she didn't put my time in correctly. It was a mess for the short period of time i worked there. I was told i would get a certain amount and when I checked my pay it wasn't that amount it was less than what I was told I was supposed to be getting.

Pros

Great clients, quick hire

Cons

Poor management, bad communication
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Overall rating

Based on 2,464 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
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