Countdown NZ Supermarkets Employee Reviews
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Good staff to work with, friendly and helpful. Fairly unorganized company overall, stressful place to work if you like structure and routine. Hours can change from week to week.
You really feel supported being a part of this team. The customers are usually friendly and you start to recognise the locals. Breaks were regular and there were always a large variety of lunch options to either buy in store, or walk up to the staff room and be treated to donuts, coffee and chips, etc.
Stacking shelves is a fairly easy and stress-free job. My coworkers are nice and helpful, although management is a different story. My manager has a tendency to exhibit rude and unforgiving behaviour towards their underlings. Pay is just above minimum wage, which, for the job, is pretty fair. My typical work day is long and monotonous, although I go home knowing that I have been productive. There are long (15 and 30 minute) breaks, although they are quite limited for the amount of time spent working. The hardest part of the job is the treatment by management (at least for me), and the most enjoyable is the job itself. As far as a high school job or basic part-time job goes, being a Longlife Assistant at Countdown is pretty decent (if you have the resilience to deal with management).
Long breaks, somewhat casual
Long hours, understaffing, rude management
Very welcoming and nice people. Learned valuable life skills in negotiating and how to deal with different types of people. The most enjoyable part of the job was interacting with customers. The hardest part of the job was the long hours, but was worth it!
Multiple side eyes, "warnings" other workers kept giving just by asking for help, backstabbing high school-like drama, dysfunctional work rosters. The Managers and nearly every worker seem to have a problem with every new worker, they also don’t even give you a proper introduction. They seem to hang around in packs just to gossip, they have foul mouths and very unprofessional. They need to realise that this isn’t Gucci or Sky City and think they’re so superior. Work value sucks also. Learn about respect , equality and humbleness.
A good family/ team environment to work in. My store was very supportive when family matters came up, or sickness. A fun team to work with as well. Hardest part of job was a lack of staff even after endless attempts were made to area management. Some staff were put under enormous pressure resulting with them having to leave. Staff were employed to do a couple of tasks but would be expected to carry out up to 5 in one day.
In my own experience working for Countdown there is a bullying nature that starts from management and works its way down. If you are not seen as one of the clique then there is no advancement for you especially if that was promised. Those promises are a way to keep you there and never fulfilling your own personal goals.
since I have been working at countdown I have learned a lot about customer service and have managed to create and have conversations with strangers easier than before. The hardest part of the job is when all the customers come into shop and there is not enough people on checkout but we manage to get through it professionally. The most enjoyable part of this job is being able to meet new people and be able to make peoples day by talking to them and seeing how they are.