Countdown NZ Supermarkets
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Countdown NZ Supermarkets Employee Reviews in Hamilton, Waikato

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Hamilton, Waikato13 reviews
Found 13 reviews matching the search
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4.0
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I enjoy working at countdown as it is a fun workplace environment where the people are pleasant to be around, and the benefits are adequate...........
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5.0
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I have worked at Countdown Claudelands for 1 year and 3 months, Overall hands on and fun experience working here. Over the time working at Countdown I have learned multiple on going tasks daily and overall the experience was enjoyable.
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4.0
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the most enjoyable part of the job is facing and getting a full face up. the hardest part of the job is filling a isle on your own in under a hour with a big load.
Pros
getting a full face up
Cons
not enough hours
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3.0
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issues with fairness and how situations are handled by senior staff.
being spoken down to by senior staff as if our job doesnt matter, being asked to do jobs on top of usual work and expected to complete them but wont be paid if we work past contracted hours.
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4.0
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Countdown Supermarkets was a comfortable place to work with understanding and helpful management. I learned how to handle cash and engage positively with customers.
Pros
Flexible work hours, understanding of mental health
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5.0
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Good place to work as a team member. And also very friendly atmosphere really enjoying those who are passionate...good package for the starters..Really good to get study more about industry.
Pros
Good friendly atmosphere to work
Cons
Long hours
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4.0
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My manager manipulated people into shifts. I was forced to stop sport because of it. However the pay at 19 an hour was great I had hours to put me through uni
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5.0
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Lovely place to work got on well with everyone management team were great supportive encouraged me to my full potential
Pros
Discount cards for staff members
Cons
Short staffed and long hours
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2.0
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I learned a lot from my co workers, very stable and steady minded. some people were quite snobby and overbearingly rude. wage could be better for such a hands on job. enjoyed most days at work. i was always laughing.
Cons
Long hours, ratchet pay.
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5.0
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A typical day at work consists of lots of smiles from co-workers the management. I have learned how to have great communication and Customer service skills, I have learned how to be polite and courteous to customers that have any sort of problem and customers who i cannot authorise sales of tobacco and alcohol to because of the rules and laws around those sales.

Management are great but there downfall is not offering extra shifts to the staff who continuously ask for extra hours.


The hardest part of the job is definitely the difficult customers who get upset if they cannot find what they are looking for, or the customers that come in with the wrong kind of ID for alcohol and tobacco purchases or the customers who get upset when refused the sale.


The most enjoyable part of the job is definitely meeting all the different people who come through the supermarket and all the things you learn from the stories they tell you.
Pros
Great Salary
Cons
Not enough hours offered
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4.0
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I worked at Countdown supermarket for just over three years. I was a checkout operator. I spent the majority of my shift behind a checkout providing customer service which involved holding conversation with customers as well as scanning, separating and packing grocery items. The store I worked in usually had 3 checkouts open meaning I was quite busy and had to work at a fast pace to ensure customers weren't kept waiting. The hardest part of the job was monitoring and confronting shoplifters. The most enjoyable part of the job was forming relationships with customers and staff members and learning new responsibilities.
Pros
Steady income, reliable job
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4.0
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Customer Service certificate, Team member of the month, food hygiene,product temperature,stock count ,order of produce, general cleaning duties Excellent eye for detail,Fork hoist ,stacking and filling shelfs,Customer focus
Pros
Supply my own lunch
Cons
Short hours
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3.0
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A typical day at work for me starts when I put my uniform on and jump on the bus.
Walking through the front doors at work and greeting fellow team members and customers with a 'hey or a how's it today' on my way up to the locker room and signing in for my shift.

Meeting my shift supervisor, getting information and required tasks done before serving customers.

I work with a great team and the hardest part of my job would be to keep my scan rate up to company requirements.

The part I enjoy most about my job is... meeting people from all walks of life and delivering a customer service experience that exceeds their expectations.
Pros
the smile on everyone's face whether they be a customer or a co-worker
Cons
having to deal with horrible customers
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