Countdown NZ Supermarkets
3.8 out of 5 stars.
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Countdown NZ Supermarkets Employee Reviews in Rotorua, Bay of Plenty

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Rotorua, Bay of Plenty10 reviews

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3.4Work–Life Balance

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It's wonderful place to work. Every day you learn something different. Always keep calm as some customers can bit handful. Be friendly and helpful to staff and customers.
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Lovely Workplace

The coworkers were helpful and very understanding. The hours were good and the workplace was always clean. I just had a really good experience working here and would recommend.
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Good teammates

The team and the management was amazing. It is a fun place to work, everybody was very helpful. The work is fast -paced so need to learn to be fast as soon as possible.
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Productive and easy-going workplace

A day's work contained support from the team members throughout the whole store, especially during peak hours. As a checkout operator, checkouts is a prioritised department during peak hours and every time we were overwhelmed with customers we were backed up by most of the store employees. The management team did what they can and ensure that we were working in the most efficient way while make sure we were fine to work. Overall Countdown provided experience that would be essential for future work.


Lovely team work


Shift times were unclear sometimes
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Working at countdown is a good job to have especially if you want to be a permanent staff member it has a steady pay if you are not part time or casual.


Meeting awesome customers


rostered off when high school students have holidays
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Catty environment

Worked there as a teenager and it was horrible! One supervisor would tell you to do something a certain way and the other would suggest you do something completely different, I was expected to know everything when it'd been my first job ever as a checkout operator and co-workers would constantly gossip in front of me and customers, it was disgusting and they seriously need to learn basic HR. Overall, I'd say only had a handful of co-workers that were pleasant the 7 months I worked there. I just remember 2 supervisors that worked there went out of their way to be completely textbook, narcissistic, sociopathic, headcases for no reason, the only reason I even gave the job a 2 star rating was cos I changed supervisors that was extremely nice to me.


Good hours, good pay (for a teenager), re-training, not having to deal with the same nightmarish supervisor everyday.


Extremely awful HR, bullying.
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Friendly and Productive Workplace

Countdown Supermarkets was an amazing place to work, staff were friendly and always willing to help each other. The work hours were at times long, but with a good team, duties were always carried out efficiently and with a smile. Customer care was a primary priority, and in my time there I learnt many skills such as communication and time management. Every staff member at Countdown Supermarkets worked well and to the best of their capabilities which meant the work duties were never tedious.
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being at countdown central mall is always a family environment. I love it because everyone is always friendly, and lovely. My co-workers are the ones that I enjoy most about my job because they always look out for you, no matter what your position. I have learned so much while at countdown such as collecting trolley, operating a checkout, handling money, customer service, supervising and more but I have been with countdown for six years now and it is about time that I try other opportunities also new start and new beginnings.
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Checkot operator/Supervisor

Arriving to work, Clock in. Cash handling, cashing tills,customer service, speed, how to handle customer complaints in a calm manner. my co worker's were awesome. when tills were down and having to find out why and where. customers.


old stock sales fr staff


working overtime
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good place to work if you are a student needing to earn a wage

was a good workplace until i had my daughter and when i went back to work it seemed that i wasnt as welcome as i was with the night staff


no advancement unless you go 150% which is not possible for a parent
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Overall rating

Based on 457 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
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