Countdown NZ Supermarkets Employee Reviews in Rotorua, Bay of Plenty

It's wonderful place to work. Every day you learn something different. Always keep calm as some customers can bit handful. Be friendly and helpful to staff and customers.

Was this review helpful?

Lovely Workplace

checkout operator (Former Employee) - Rotorua, Bay of Plenty - 22 June 2023

The coworkers were helpful and very understanding. The hours were good and the workplace was always clean. I just had a really good experience working here and would recommend.

Was this review helpful?

Good teammates

Nightfill Assistant (Current Employee) - Rotorua, Bay of Plenty - 14 June 2020

The team and the management was amazing. It is a fun place to work, everybody was very helpful. The work is fast -paced so need to learn to be fast as soon as possible.

Was this review helpful?

Productive and easy-going workplace

Checkout Position/ Customer Service (Former Employee) - Rotorua, Bay of Plenty - 14 August 2018

A day's work contained support from the team members throughout the whole store, especially during peak hours. As a checkout operator, checkouts is a prioritised department during peak hours and every time we were overwhelmed with customers we were backed up by most of the store employees. The management team did what they can and ensure that we were working in the most efficient way while make sure we were fine to work. Overall Countdown provided experience that would be essential for future work.

Pros

Lovely team work

Cons

Shift times were unclear sometimes

Was this review helpful?

Productive

Grocery Assistant / Trainee Checkout Operator (Former Employee) - Rotorua, Bay of Plenty - 19 November 2017

Working at countdown is a good job to have especially if you want to be a permanent staff member it has a steady pay if you are not part time or casual.

Pros

Meeting awesome customers

Cons

rostered off when high school students have holidays

Was this review helpful?

Rate your recent company

Share your experience to help others

Catty environment

Checkout Operator (Former Employee) - Rotorua, Bay of Plenty - 12 October 2017

Worked there as a teenager and it was horrible! One supervisor would tell you to do something a certain way and the other would suggest you do something completely different, I was expected to know everything when it'd been my first job ever as a checkout operator and co-workers would constantly gossip in front of me and customers, it was disgusting and they seriously need to learn basic HR. Overall, I'd say only had a handful of co-workers that were pleasant the 7 months I worked there. I just remember 2 supervisors that worked there went out of their way to be completely textbook, narcissistic, sociopathic, headcases for no reason, the only reason I even gave the job a 2 star rating was cos I changed supervisors that was extremely nice to me.

Pros

Good hours, good pay (for a teenager), re-training, not having to deal with the same nightmarish supervisor everyday.

Cons

Extremely awful HR, bullying.

Was this review helpful?

Friendly and Productive Workplace

Online Shopper (Former Employee) - Rotorua, New Zealand - 12 June 2017

Countdown Supermarkets was an amazing place to work, staff were friendly and always willing to help each other. The work hours were at times long, but with a good team, duties were always carried out efficiently and with a smile. Customer care was a primary priority, and in my time there I learnt many skills such as communication and time management. Every staff member at Countdown Supermarkets worked well and to the best of their capabilities which meant the work duties were never tedious.

Was this review helpful?

workplace

Checkout operator and checkout supervisor (Current Employee) - Victoria street, Rotorua - 15 December 2014

being at countdown central mall is always a family environment. I love it because everyone is always friendly, and lovely. My co-workers are the ones that I enjoy most about my job because they always look out for you, no matter what your position. I have learned so much while at countdown such as collecting trolley, operating a checkout, handling money, customer service, supervising and more but I have been with countdown for six years now and it is about time that I try other opportunities also new start and new beginnings.

Was this review helpful?

Checkot operator/Supervisor

CHECKOUT OPERATOR SUPERVISOR (Former Employee) - Rotorua, NZ - 7 May 2014

Arriving to work, Clock in. Cash handling, cashing tills,customer service, speed, how to handle customer complaints in a calm manner. my co worker's were awesome. when tills were down and having to find out why and where. customers.