Countdown NZ Supermarkets
3.9 out of 5 stars.
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Countdown NZ Supermarkets Management reviews

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I enjoyed my time working at CD and progressing my career. One downfall is if your store doesn't meet profit target store managers expect you to cut your hours below your contracted hours. There isn't any good benefits either, only 5% off when I was working there. Also if you work in a management role you are expected to work at least 1 weekend day which interferes with your social life if you are young. Opportunities for over time were good. And the pay doesn't add up. Being a 2IC you expect a higher wage then someone scanning food at the till considering all the extra work you do in a days work and your higher standing in the company but with the minimum wage constantly going up and noone else's salary going up to match that it makes it very disheartening, may aswell demote yourself do less work and basically get paid the same
Pros
Nice people to work with
Cons
Weekend work
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Fun place to work staff were great often understaffed though.the best part of working at countdown was my co workers just an all round good bunch of people never really interacted with management but had no problems so perhaps that was a good thing
Pros
friendly co workers and flexible hours
Cons
often understaffed
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its an honor to do job for a successful supermarket. no racism is there. a good and co-operated staff though. i have learn Proven Verbal and written communication skills developed through study and working experience. Excellent Communication skills across all levels - culture, age groups, management, colleagues. • Knowledgeable in international trade including trade law, regulatory frameworks, finance, marketing and distribution. • Can think, talk and acting commercially. • Experienced in providing objective advice. • Formulating recommendations and solutions.
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Countdown was a great first job for me and the staff that worked there made it all the better. The most enjoyable part of the job was the customer interaction and seeing myself progress within a job (checkout operator to checkout supervisor). I would supervise a number of staff and deal with complaints and queries that a normal checkout operator may not be able to deal with.
Pros
Lively staff, great management.
Cons
Very irregular hours.
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A typical day at work consists of lots of smiles from co-workers the management. I have learned how to have great communication and Customer service skills, I have learned how to be polite and courteous to customers that have any sort of problem and customers who i cannot authorise sales of tobacco and alcohol to because of the rules and laws around those sales. Management are great but there downfall is not offering extra shifts to the staff who continuously ask for extra hours. The hardest part of the job is definitely the difficult customers who get upset if they cannot find what they are looking for, or the customers that come in with the wrong kind of ID for alcohol and tobacco purchases or the customers who get upset when refused the sale. The most enjoyable part of the job is definitely meeting all the different people who come through the supermarket and all the things you learn from the stories they tell you.
Pros
Great Salary
Cons
Not enough hours offered
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The typical day I had with Count Down Supermarket, was when I discovered a shortage in one of my check-out drawers. I had to run the surveillance video cameras and interviewed the operator. It was sad to let go of so called a good worker on something like stealing and I had learnt more how to stay alert at all time. The management of the business was very fair and the co workers were sharing ideas and help each other when in needed. The hardest part of my job was when I could not achieve any of my customer's products satisfaction and the most enjoyable part was when I learned something new every day
Pros
Recognition rewarded
Cons
Promoted for tasks accomplishment
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The work was hard, physically and at times emotionally. I learned to get my head down and just get the job done. I also learned that hard work isn't always recognised or appreciated, and that poor management and culture lead to poor working conditions. For the most part my co-workers were great to work with, and our friendships were what got us all through the night. However, poor management and culture inevitably lead to the emergence of less than ideal personalities and practices. The hardest thing was working an environment that had poor management and an atmosphere of duress and negativity. The most enjoyable part of the job was dealing with the customers and helping them with their shopping.
Pros
Staff discount
Cons
Poor management
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my nights were good people were good to work with.we had a mix of people to work with, management was good i learnt new skills the hardest part of my job was to open boxs in the time we were given by one superviser which i now know has been fired, i enjoyed my job very much and meeting new people too.
Pros
good job
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serving the customers filling the food cases deep cleaning the fridges cooking the chickens wrapping them having out on time checking that they are not going to run out how important it is to check food dates making sure myself and work area is clean at all times got on well with management got on well still keep in touch deep cleaning the fridges being in work force to be my self to be happy and helping the customers
Pros
a great team to work with
Cons
hours for my son
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I enjoyed working at countdown. Very busy place but still had time for a laugh with other team members plus the management were fair and usually came down to work along side us.
Pros
good group of people
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Misplacing gears Learnt to bone meat Great Management Awesome Team I prefered everything was easy going Working along an Awesome Team
Pros
free bbq lunches
Cons
Fixed hours
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Management Leadership quality Team Player Enjoyable Creative Works finish under dead lines
Pros
Free lunch on christmas day
Cons
some days long working hours
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My typical day very fast and enjoyable. Everyday I meet too many different type of people so always exited to go for work. Our service needs to be fast so become quit challenging and main thing team work is most important in my job. Every person is co-operative and lead us. Management team are quit helpful. Sometime getting bed customer experience as well. But i love to working at checkout. My superior always teach me if i do something wrong. And we have made a friendly atmosphere at our work place so our customer also quit good and become regular.
Pros
provide free milk, coffee, and tea.
Cons
quit suitable shift
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I loved my job, being a supervisor of the Checkouts was great. I loved having to ask people for their identification for buying of alcohol and smokes. I took that responsibilty very seriously
Pros
learning about self confidence to stand my grounds
Cons
no management support
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I dont enjoy anything about this job anymore,management arent good at all and as for co-workers well they need a big wake up call.
Cons
no appreciation at all.
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