Countdown NZ Supermarkets
Receive weekly updates, new jobs, and reviews
Countdown NZ Supermarkets Employee Review

Understaffed & Overworked

2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
9 February 2018
I work in the deli & there is not enough staff to get through the required work load - making it impossible to do your job to an acceptable standard without having to skip breaks, start early or finish late (all without pay). This is because it is "not in the budget" to have the amount of rostered shifts & staff that we need.
It is very common to have to work down a person, do double shifts & work on your days off, because if someone is sick or on annual leave there is no staff to cover them. If you don't help out the department manager will be expected to work all the extra shifts, without ever having a day off - & they already have to work excessively long days because even when everyone is there we are understaffed & the work has to get done somehow. Several deli managers from stores in the area have quit due to burn out.

It seems to be the same story no matter which department you work in, & staff morale is low. People are exhausted & have had enough.

This used to be a great company to work for, but not anymore.
Ratings by category
1.0
Work/Life Balance
3.0
Salary/Benefits
2.0
Job Security/Advancement
1.0
Management
3.0
Culture
Pros
Slightly higher pay rate than other supermarkets
Cons
Not enough staff & staff fatigue
Was this review helpful?
Similar reviews
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
9 February 2020
Same role
FRESH FOODS ASSISTANT (Former Employee) - Warkworth, Auckland
Good staff to work with, friendly and helpful. Fairly unorganized company overall, stressful place to work if you like structure and routine. Hours can change from week to week.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
4 June 2018
Same role
Fresh Foods Assistant (Part time) (Current Employee) - Greenlane, Auckland
My duty includes to fill the load in my own department and keep the department tidy at all times. Do the face up of the products at all times. Stag the products nicely in the relevant cages.
Pros
free food for team
Cons
short shifts per day
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
21 March 2019
Same location
Online Shopping assistant (Former Employee) - Dunedin South, New Zealand
Countdown is a great place to start off the working life. The staff and management team are all super friendly and easy to get along with. They gave lots of opportunities to try different departments.
Pros
Salary
Cons
some days were longer than others
Was this review helpful?