If you are an islnder then this job is for you. House keeping is majority Tongans and Samoans. Management is really good, just be honest. Rotating rosters, so flexibility is a must. Cheap parking ad you get a free meal,but the meal isn't the greatest. But for a student or visa worker I would recommend.
To ensure a high standard of professional appearance and hygiene all the time.
To ensure cleanliness and orderliness is maintained in assigned areas.
To have complete understanding of and adhere to the hotel policy relating to the fire, hygiene, health and safety.
To respond to any changes in housekeeping function as dictated by the company hotel and policy.
To clean the room according to the standards.
Reporting all the necessary things to immediate supervisor.
Not a good environment,
Not fare payment.
Management very but and rude
Not properly training
Very stressful a demanding without support.
Not career support for the employees
Operation manager harassing people to not get or plying for any position if she decided dice for somebody to els
I would like to say good place to work with but no recognition for whatever good things you done for the company. They heavily rely on the guest comments. If guests mention your name then you are the best. Otherwise u are nothing for them even though you done a lot for the company.
A very good work Place at first, very trustíng which is great and we all fet´lt like family to me, even the big boss made sure to know all of our names and we all hugged eachother at the end of the day.
Great experience, worked with some friendly colleagues. Throughout the 3 months of being there, I did learn so much about the front office position and I feel it is a job I truly love it was just unfortunate that I could not get along with everyone there.
Friendly people to work with and you can learn a lot from other colleagues. Has a variety of different Ethnic backgrounds.
Hardest part of my job is not getting the support to progress to the next level in the required field that I am currently working in and the most enjoyable part of my job is that I get to do what I love to do.
Free lunch, discount parking, free laundering of uniforms
Duty of Group Coordinator:
Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including tracking and managing the inventory for individual call-in groups
Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and rebate/commission calculations.
Establish initial contact with customer at file turnover with excellent customer service skills
Every day was a new challenge, no two day were the same.
I was able to put my extreme customer service into play and reaped the benefits of that.
That team was the best bunch of people I have ever had the privilege to work with.
The 12 to 14 hour days were a bit much at times.
The people and the comradeship were the things that I will remember.
Thank you CP/ Park Royal.
Meeting many different people from all cultures
Long hours due to staff not coming in or calling "sick".
Crowne Plaza Auckland is mainly a business hotel, with the leisure groups promenant in peak season meaning a persistent minimum occupancy of 80% all year. It is a vert fast pace high intensity job to coordinate group accommodation bookings with many different aspects and characters juggle. As it is only one person to handle the emails, calls, amendments etc it is very important to keep note and to make lists in order to stay on top. It is also important to liaise with almost every department within the hotel as the groups definitely will affect their sectors - maintaining good relationships with each department is very important. Crowne Plaza auckland was great to strengthen my experience within the hotel sector and to give extra knowledge on the accommodation side of hospitality.
Complimentary meal per shift and dry cleaned uniforms
Good place to work and ideal company. Learned quite a bit about the hospitality industry in NZ and the type of guests that once can expect. Multi cultural work place, with people coming from around the world and working.
very freestyle organisation culture and had pressure to improve team and yourself,
Bad training program, doesn't have training procedure. learnt from junior who only worked for 4~5months.
If you have lots of experience and get used to hospitality life, then should be aright but not recommended for junior, not many chance to promote.
working there is tough but its fun working there with multi cultural people. I love working there because all the management team as well as the co workers are very friendly and helpful. They help me when i do have any problems and support and motivate me.