Crowne Plaza Hotel Employee Reviews
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Not the greatest place to work
Laundry assistant (Current Employee) - Auckland City, Auckland - 21 January 2020
Indeed Featured review
The most useful review selected by IndeedIf you are an islnder then this job is for you. House keeping is majority Tongans and Samoans. Management is really good, just be honest. Rotating rosters, so flexibility is a must. Cheap parking ad you get a free meal,but the meal isn't the greatest. But for a student or visa worker I would recommend.
Pros
Free lunches cheap parking
Cons
Too many Islanders that gossip.
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Productive and fun
Room Attendant (Former Employee) - Auckland, Auckland - 15 May 2021
Loved working at the Crowne Plaza hotel and interacting with all staff members from all different departments, crowne really looked after there staff members and the trainers that train every new attendant are absolutely helpful just the wages were to low for a room attendant position back in 2016 it was not enough to survive
Pros
Free lunches, uniforms name tag locker provided
Cons
The rate was low
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Amazing experience
Guest Service Agent (Current Employee) - Auckland CBD, Auckland - 2 August 2020
Productive and a very nice place to work. nice work culture and very supportive leaders and colleagues. career growth is still to be seen. very functional
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Team And Management
Self-Checker/Room Attendant/Night Porter (Former Employee) - Queenstown, Otago - 9 March 2020
To ensure a high standard of professional appearance and hygiene all the time.
To ensure cleanliness and orderliness is maintained in assigned areas.
To have complete understanding of and adhere to the hotel policy relating to the fire, hygiene, health and safety.
To respond to any changes in housekeeping function as dictated by the company hotel and policy.
To clean the room according to the standards.
Reporting all the necessary things to immediate supervisor.
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Be yourself, push boundaries,be one step ahead
Food & Beverage Team Leader (Former Employee) - Auckland, new zealand - 10 January 2020
Amazing team and superiors, no two days are the same, Have to be willing to put in that extra effort and a desire to learn. BEING able to work under pressure is a plus.
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Not good environmental
Housekeeping,receptionist (Former Employee) - Auckland City, Auckland - 25 October 2019
Not a good environment,
Not support,
Not fare payment.
Management very but and rude
Not properly training
Very stressful a demanding without support.
Not career support for the employees
Operation manager harassing people to not get or plying for any position if she decided dice for somebody to els
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Happy working
Commis Pastry Chef (Current Employee) - Auckland - 3 August 2019
I'm working @crown plaza Hotel in Auckland since 2018 I'm still working so im very lucky to have a crown plaza Hotel group.
Good management sistem for the staff
Pros
We have lunch male
Cons
Actually we work only 8 hours a day
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No appreciation for whatever you do
Maintenance Fitter (Former Employee) - Auckland - 2 July 2019
I would like to say good place to work with but no recognition for whatever good things you done for the company. They heavily rely on the guest comments. If guests mention your name then you are the best. Otherwise u are nothing for them even though you done a lot for the company.
Pros
Free lunch
Cons
Long hours
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Fun and challenging
FOOD & BEVERAGE ATTENDANT (Former Employee) - Queenstown, Otago - 6 January 2019
A very good work Place at first, very trustíng which is great and we all fet´lt like family to me, even the big boss made sure to know all of our names and we all hugged eachother at the end of the day.
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first time reception
Guest Service Agent (Former Employee) - Queenstown, Otago - 22 July 2018
Great experience, worked with some friendly colleagues. Throughout the 3 months of being there, I did learn so much about the front office position and I feel it is a job I truly love it was just unfortunate that I could not get along with everyone there.
Pros
free food
Cons
lack of training
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Good work place
Banquets Attendant (Former Employee) - Auckland City, Auckland - 15 February 2018
good work environment, however staff was a little lazy. Working hours were rediculous as they didn’t considered the amount of time you need in between shifts
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Good
Guest Experience Specialist (Former Employee) - Auckland City, Auckland - 15 February 2018
Good job experience very professional in always. get to learn regarding lots of corporate clients. Airlines. Very great to work as a work experience. Staff culture awesome.
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It is a place where you can dine and eat and enjoy food
hotel Christchurch New Zealand worked as Chef (Former Employee) - Christchurch, Canterbury - 20 November 2017
I would recommend this place to anyone to go and eat food open for breakfast, lunch and dinner. the workplace culture was a good environment to work in.
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Hospitality
Groups Reservation Coordinator (Current Employee) - Auckland, Auckland - 19 March 2017
Duty of Group Coordinator:
Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including tracking and managing the inventory for individual call-in groups
Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and rebate/commission calculations.
Establish initial contact with customer at file turnover with excellent customer service skills
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It was a great place to work. The team at that CP were outstanding.
Senior Guest Service Member (Former Employee) - Christchurch, Canterbury - 6 January 2017
Every day was a new challenge, no two day were the same.
I was able to put my extreme customer service into play and reaped the benefits of that.
That team was the best bunch of people I have ever had the privilege to work with.
The 12 to 14 hour days were a bit much at times.
The people and the comradeship were the things that I will remember.
Thank you CP/ Park Royal.
Pros
Meeting many different people from all cultures
Cons
Long hours due to staff not coming in or calling "sick".
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professional and fun workplace
Food & Beverage Attendant (Former Employee) - Auckland CBD, Auckland - 9 August 2016
meeting different people everyday, most enjoyable part is when we have famous people staying at the hotel the management were very professional in all aspect get along well with my co-workers.
Pros
company provide free lunches and breakfast
Cons
shift work
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I love my Job
F&B Attendant (Current Employee) - Queenstown - 21 November 2012
Sometimes frustrates when co-workers just try to kill time & avoid work.
Pros
food avail when at work
Cons
control
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im a hard worker and im a friendly person
house keeping (Former Employee) - auckland city - 19 August 2012
hardworker ,ive learned much experience from this job and im a friendly person and im verry happy to work as a group.
Pros
free lunches and discount
Cons
40hrs a week
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3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture
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