Crowne Plaza Hotel

Crowne Plaza Hotel Employee Reviews for Guest Service Agent

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1.0
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first time reception
Guest Service Agent (Former Employee) –  Queenstown, Otago22 July 2018
Great experience, worked with some friendly colleagues. Throughout the 3 months of being there, I did learn so much about the front office position and I feel it is a job I truly love it was just unfortunate that I could not get along with everyone there.
Pros
free food
Cons
lack of training
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5.0
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It was a great place to work. The team at that CP were outstanding.
Senior Guest Service Member (Former Employee) –  Christchurch, Canterbury6 January 2017
Every day was a new challenge, no two day were the same.
I was able to put my extreme customer service into play and reaped the benefits of that.
That team was the best bunch of people I have ever had the privilege to work with.
The 12 to 14 hour days were a bit much at times.
The people and the comradeship were the things that I will remember.

Thank you CP/ Park Royal.
Pros
Meeting many different people from all cultures
Cons
Long hours due to staff not coming in or calling "sick".
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Overall rating

3.8
Based on 3,698 reviews
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3.7Work/Life Balance
3.4Salary/Benefits
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3.5Management
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