David Jones
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David Jones Employee Reviews

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4.0
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Good induction when employment secured. Full assistance given on the sales floor, encouraged to take up training. Beneficial if you did. In house product training . Progression through management levels were well financially rewarded.
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1.0
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David Jones management can be very two faced and there is barely any support or recognition. for excellent work performance
They need to pay more attention to detail in regards to policies and procedures..
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5.0
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I feel very good to work as a sales professional at David Jones. I love the way every staff and managers behave with us and the way they are helpful to me. I like David Jones as my employer company.
Pros
Effective Collaboration and friendly environment
Cons
Sometimes it is so busy
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4.0
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It's a great experience working in David Jones. Coworkers are cooperative and managers have been great. They have training for product knowledge and people are willing to help and guide you when you have questions. The only point where you get stressful is selling the Amex Card. It's a valuable card yet the constant pressure of getting it kinda take over the fun side working in David Jones.
Pros
Nice people and they actually give good customer service.
Cons
The constant pressure to sell Amex
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3.0
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Not a great environment if you don't have a lot of confidence. People can be quite unwelcoming. Many different aspects though sometimes felt welcome. Quite a few opportunities.
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3.0
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work on production issues
always served with new challenge in terms of user reported incidents

overnight batch process is not stable

salary is average
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1.0
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-Terrible company to work for. You are constantly pressured to sign customers up for credit cards DAILY.

-If you don't get at least 1 card per month your job will be constantly held over your head


-They do not put you on as permanent and only want you when it suits them but expect you to be free all the time


-Managers couldn't care less about your health and wellbeing


-Staff members are stuck up and miserable


-You get no hours (only over Christmas)
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5.0
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Great team and great management, work life balance. Fun environment love the company. Customer service is a priority and they strive to keep customers coming back
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3.0
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Was only there for 3 months as a fill in role till I found another office role
Was never intending to stay in the role long term so cannot say much about it
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4.0
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Taking calls did make the day go so quick
Satisfying helping customer with their queries

Customers often angry but satisfying when you are able to change the situation
Pros
The 20% discount on products
Cons
The customers complaining about the service
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2.0
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I never received training whilst working for the company. However, I met lovely co- workers, who were willing to assist me whenever possible. Though most staff were friendly, there definitely were unpleasant ones who became irritated when I asked for help. This goes for some managers I encountered as well. Particularly the store manager, who was passive aggressive & hostile. On my first shift I was left unsupervised for 3 hours, and throughout my time of employment it was common for me, along with other staff to work alone within a department. The conditions of the staff room weren’t very sanitary either. In the bag locker room there was a stack of used & mouldy dishes. An awful stench came from that area. Management knew of this, never dealt with it. Miscommunication was also a major issue within the store, which often resulted in tension forming between co-workers. Don’t recommend it.
Pros
Friendly staff. Good discounts and employee benefits.
Cons
Management is strongly disorganised. Understaffed. No training.
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2.0
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David Jones over the years has changed tremendously. In many good and bad ways. You have to be a favourite to get anywhere and there is always push. Job load never gets any easier. I miss the old David Jones
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4.0
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Management is very aggressive towards staff so hopefully they change them regularly so the best is to do your job well to avoid stress. As long as job is done well no problems arise. Working for two companies was difficult.
Pros
Safe company, payments on time, good breaks
Cons
Some managers have a power problem
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5.0
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As a logistics assistant. It was a great place to work! Very relaxed job. Learned how to process inventory and help with my organization skills. Definitely recommend.
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4.0
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Was a good time. i learnt the most as a sales assistant, and I would work for this company again. Friendly staff, good discounts. The hardest part of the job was managing how many customers come through at Christmas.
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5.0
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Great working with IT and Business. Team is really helpful and understanding.I manage to walk around with all team members. Regional Test Manager has a good vision and leader.
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5.0
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Comfortable working environment Working with David Jones colleagues was a great learning adventure
All colleagues in all departments were very helpful
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2.0
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A typical workplace with a real push for KPI to keep your hours and job alive.
Most of the team members are very helpful.

Good training with reasonable time to pick up your work speed.

Mostly it 4 hours a day which is productive for business but not for employees because Sydney is too expensive to live and feed your family but with 18-20 hours very difficult to survive as well.

That's why a lot of people come and a lot leave as well.
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1.0
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I was a casual for just over a year, I was not at uni so I was available full time and worked overtime and did tasks that were for a manager. I constantly asked for a party time contract and showed interest in management. The managers continued to say “we’d be more than happy to give you a part time contract because you work so hard and everyone talks very highly of yos told many times we are creating a part time position specifically for you” after a few months of the “trail” there was no more talk about it. I was told there was no part/full time positions going through n my department they told me they’d give me part time in another department. When the moves happened they told me that they weren’t going to give it to me anymore but make the new manager decide. The new manager quickly had her favourites which is also a problem in at David Jones, iits not what you know it’s who you know. They started to cut back my hours, I did have an incident at work but even finding out from scans that it was not caused by work and having two different doctors clear me for work they still wanted me to fill out more paper work and get another clearance from my doctors. Since leaving I have spoken to my friends who still work there and they are getting bullied, harassed and pressured. The David Jones card itself is a scam and the only reason they care about is because it makes them more money. Some managers bully you into selling a card with zero training or knowledge of the card. The floor is always understaffed and they usually only put staff in area they care more about for example they - more...
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3.0
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We haven't been paid fairly. Paid less and no sickie paid. Not even paid once for a sick call. I had more than 150 hours of sick call left before I left the job.
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5.0
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Really enjoyed my time with David Jones l did a lot off training which helped with my customers service and sales budgets team work is very important. I am trying to get back to work there but had to terminate my contract as last year l went through cancer and l was picked out off 10.0000 people to work last year at David Jones now l had to reapply and its taking me a while to get an interview. Overall l love the back there
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