First of all let me start by saying that this property is franchised, so we are run by Chesapeake hospitality, not Hilton! We just use the Hilton name. Management was a hot mess, lots of drama. TONS Of animosity between departments. Lunch breaks had to be fought for, but usually we never got them. And management was never anywhere to be found, especially at night. We were promised incentives that we never received after reaching nearly impossible goals. I did enjoy the challenge, and I absolutely loved my job there with the guests, but the management and the way the hotel was being ran was absolutely terrible. (This property went through THREE HR directors in only 1 & a half years if that tells you anything!) I spent the majority of my year employed there walking on eggs shells, I went to HR a few times for help, but in the end I was basically forced to resign because management needed to look ”productive” towards corporate, shortly after discovering this property was put on the corporate recall list. (This was after working every single holiday including Christmas Day, and my own birthday, no crazy complaints made towards me, and no call outs). I was devastated. I would love nothing more than to work for another high end hotel, especially a Hilton Brand Hotel, but I will never work for a franchised hotel again. And I would not ever recommend a job working for The Doubletree By Hilton JACKSONVILLE RIVERFRONT.
Employee meals, locker rooms/showers
Franchised —Employee food was worse than jail food! management was non-exaistant, and no one is ever properly trained, just thrown out there! Would gladly work at a different property.