DoubleTree by Hilton Employee Reviews for Server
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First day i started i knew i wasnt welcomed, the head server had surgery and left the other new server there the next day to help me. The other server was cold towards me would not help. The tables that i would approch would be switched out of my name and into theirs. After about two weeks of my tables being taken and not getting paid anything like i was at my other job, i had to go back to my previous job.
Nice morning kitchen staff
Very little chances for advancement. It's been getting slower and slower, so hours become limited. GM on site plays favorites, if your not high on his list he is very rude. It was a fun job when I first started, but new toxic management really killed the vibe.
Uncomfortable environment, zero management support
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I enjoy working with my team members. We are like family. Our manager understands each one of us, which makes it easier working with us. I think its a good thing that way if any issues arise its easy to solve.
Free lunch and hotel discounts
Some of the staff can be really cool. But then theres the others who don't do their job and leave you to clean up their mess while they get their tips. Management well is never around, when there is an issue or problem they don't really address it, If someone is doing something wrong like not doing their job they would just turn their shoulder and ignore it making somebody else pick up the slack. I was their, did my job, and got paid. I met a lot of interesting people though and that was worth it. Then there were the regulars that would make you laugh and well just happy to see them.
Free lunches, dinner and discounts
most days were spent in the kitchen because everything was made to order and the kitchen staff was undersized you learn how to do things on your own because you could never find a manager a lot of kids whose parents seemed to not watch them on a regular basis your voice or opinions were not heard if management did not agree
when busy you could make some $, celebrities
when slow, all sidework and little $. management poor
The gusts and coworkers are amazing and like a second family. Management, however, is awful. There is rarely a manager or supervisor on duty, work problems are never taken care of, and management is extremely unprofessional.
Crazy operations stay away if you can. You will have a headache if you decide to work here. The money is not worth it. Although they do have a great discount on rooms you will not be able to get a vacation because request were not honored
Discount to Hilton Locations. Can get rooms for like $49
Wasn't able to use the discounts. Check never right!
It was just bad all around. Morning shift and lunch shift had tip pools, while evenings to each there own. Management was excruciatingly bad. Employees of the hotel treated the servers as their own personal food delivery slave, because they didn't tip even a dollar after having to bring them food to the office or put it as a priority even if there was a rush at the rest. The point is, it was the worst, unless you work the night shift (no manager, "no supervisor", "no employees", nothing but you and the guest $$).
discount on food