DoubleTree by Hilton Employee Reviews in London, ON

Company didn't take potential dangerous and violent situations seriously. I loved the co workers and the job was easy but safety was a huge concern after being threatened with a knife. They basically told me that I was overreacting.

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Horrible management. No chance for advancement even though you are promised some.

Housekeeping Department (Former Employee) - London downtown - 15 October 2020

Too many workers over worked, and yelled at because their performance suffers because of unrealistic expectations of management. Long and absurd hours of willing workers, whose efforts are not appreciated or quickly forgotten, with the only result being eventual mental breakdown, and time off work without pay.

Pros

Once in a while you get free lunch

Cons

Weekends are a must.

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unrealistic

Server and Bartender (Former Employee) - London, ON - 20 March 2020

expect you to do more with less always say flexible but not a chance of that happening they dont want to improve their sales no matter the cost go ahead and lose money

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Decent Co-Workers, terrible Management

Laundry Attendant (Former Employee) - London, ON - 4 November 2019

Hot and sweaty work environment if you worked in the laundry room. Co-workers were a delight, management on the other hand, not so much. When I needed to take leave for mental health issues I was denied time.

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Very poorly managed by 2

Housekeeping (Former Employee) - London, ON - 23 September 2019

Supervisors treat you very poorly, very snappy at you one min then expecting The world from you the next . By far not enough staff to keep hotel running efficiently never enough linen continuously running out of supplies and never positively encouraged to try to move forward . Worst place I’ve ever worked

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Met some real nice coworkers and some not so nice. Too much entitlement thinking and not much team work!

Waitress/Bartender (Former Employee) - London, ON - 16 April 2019

Terrible place to work as a server. It’s unionized so everyone ahead of you takes all the good shifts. You might get scheduled for 5 shifts in a week but 24hours later you have one and it’s a Sunday night with the hotel almost empty. No team work.

Cons

Managers are “do as I say” not as I do!

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house person

House Person (Current Employee) - London, ON - 7 August 2018

stripped rooms took garbage out checked pool ares loaded towels in to the pool area and gym and used dish washer to clean glasses, check bathrooms, clean elevators, mopped floors

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My Family

Manager on Duty / Senior Front Desk Agent (Former Employee) - London, ON - 14 May 2018

My Family, I will miss seeing them every day. It's a hard job but a fair one. I'm only adding filler since this job site is forcing me to say more about something than I feel I need to.

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Friendly working environment, great staff.

Front Desk Guest Service Agent (Current Employee) - London, ON - 25 February 2016

Work alongside friendly and cooperative staff. Daily check list duties, end of shift float close outs, face to face and phone call customer service. Guest complaints about other departments would be the hardest part, left to fix mistakes of others. Most enjoyable part is fulfilling the guests needs and making things right for them.

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