Some days are quite and peacefull. Most of the clients is polite and can behave... Other days, you have to deal with adult spoiled brats, who think they are central of the universe - and cant tell that they aren´t !!!....
But my management was quite nice.
Encargada (Current Employee) - London - 7 March 2020
DoubleTree by Hilton cuenta con una diversidad cultural grande. Personas de distintas partes del mundo se reúnen para trabajar de forma colaborativa, desarrollando sus tareas en el hotel. Eso también conlleva que en el día a día se creen pequeños conflictos dentro del grupo de trabajo.
Lo que más valoro de esta experiencia es haber aprendido a gestionar una recepción y ser encargada del hotel fuera de horas de oficina.
My review for them is not good considering what people pay to stay at their hotels but then again that could be other people's attitudes because cleaning or house keeping is behind the scenes not at the forefront so people can do what they want or the saff can boss you around and sometimes there wasn't enough clean if clean if to do our work
I will never want to hear something about this company. They have no respect for the employees. They want to work as little money as possible. You become their slave. Very many hours of work and many taxes, equals zero. A s**t company. I wasted my time and nerves in this hotel.
Doubletree by Hilton - Hyde Park
Low pay at £8.80 per hour. A 20 year old plus building that needs reurbishing as everything is breaking down. Poor management who drive the employees into the ground with pressured schedules and unfair deadlines. Severe technical issues especially with WiFi and A/C units. Lifts always breaking because they are so old.
But worse is the constant turnover of staff because nobody wants to stay in such an uncomfortable environment.
Anyone with good, exceptional Hotel experience should avoid this place at ALL costs. Just check their Trip Advisor and you will see for yourself.
The most toxic hotel I have ever worked at.
A good environment to work, pleasant, i meet a lot of people from different parts of the world. I had different trainings from the company and I understand properly the meaning of the business in all aspects
Poor management, hours cut "by mistake", very smart into pay (for them) but no one knows how the payroll works so will always have questions about your payslip, not enough budget for anything never, no security, no uniform. Great if you like big challenges and want to advance in career, sometimes you get support.
DoubleTree by Hilton makes you feel like in a very welcoming family for us as a staff and also for our guests.We do not have a typical day of work us each day is different and challenging.I believe that do not exist a hardest part of the job if you like what you do ,the trick is to be confident in yourself and mindset that you have time to sorted everything.It's an amazing experience to work with people from all over the world ,you learn traditions , cultures , cuisines and etiquette.The most enjoyable part of the job is how we build the connections between people .
A typical day in Doubletree Westend was amazing. Starting being a great receptionist was great and making me feel excited and motivated every day.The key point was ensuring perfect check-ins, guest satisfaction always high and up to standards. I had a check list and ensured all tasks were done correctly. Since I was a receptionist I was already enjoying teaching and coaching colleagues to ensure best operations.
There were a lor of young people working there, from different countries, mainly from Spain and Italy. The staff was friendly and ready to help you whenever you had difficulties. The hardestpart of the job was to learn al the kind of dshes in the menu with different features, and always try to serve the custumores according their desires. The most enjoyable part is that everybody was young, so you had a lot to share everyday.
The environment and the team is awesome
appraisals and appreciations will be on the top if we do the job spot less
And all the managers or HOD's are amazing willing to help us anytime and so advice able to improve our career.
En Double tree by Hilton conseguí mi primer trabajo cuando llegué a Inglaterra. Trabajé de camarera de piso en un hotel, cosa que era totalmente nueva para mí. Allí me sentí muy acogida por las compañeras.
El ambiente era bueno a pesar de que había mucha presión.