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DoubleTree by Hilton Employee Reviews in Dar es Salaam

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Dar es Salaam2 reviews
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4.0
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 Maintained an inventory of vacancies, reservations and room assignments, finding opportunities to fill the hotel
to maximum capacity.

 Provide exceptional customer service when registering arriving guests and assigning rooms.

 Used extensive experience of the company by answering enquiries regarding hotel services and registration by

letter, telephone and in person, providing information about services available in the community and

responding to guests' complaints.

 Well-informed of hotel operations by compiling and checking daily record sheets, guest accounts, receipts and

vouchers using computerized or manual systems.

 Developed procedures to increase the efficiency of numerous areas including filing and organizing records to

increase our ability to efficiently retain/recover documents, reports and records.

 Maintained a detailed delivery calendar to coordinate schedules, installation consultations and appointments.

 Captured and entered confidential information into specific files and forms from recorded material.

 Ensured the office was always working at top productivity – managed all mailing and shipping needs, office

supplies, filing, scanning and ensured top level customer service at all times
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5.0
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Best part was the team work, from members hailing from different countries I had never visited, but still bonding was for everyone to see. Language and culture were not barrier as everyone work with only one thing in mind 'Hilton Culture'. Some of the most passionate and talented team members I have seen there, always up to the task and challenges and with their most innovative ideas the problems were transitory only. Was proud to be part of the team.
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Overall rating
3.8
Based on 4,406 reviews
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407
Ratings by category
3.6
Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.6
Culture
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