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DoubleTree by Hilton Employee Reviews in Fort Lauderdale, FL
Fort Lauderdale, FL18 reviews
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The owners of my hotel sucked and put unqualified people in charge. The management team at Bahia Mar Fort Lauderdale sucked. Many employees had to call Hilton corporate on our management team and Hilton was always helpful, fair and responsive. The Hilton brand is worth giving a try.
Travel benefits, pay
High insurance cost
Overall the property was a decent place to work for. The location was great and the place had great potential. Other then that there were some issues. The management was always changing and there was really no direction and guidelines going on there. You had to learn as went which was fine but sometimes just going the seat of your pants. The pay was okay but should have been more for all the work that was done.
Management hides in the office and is pretty useless. Be ready to be called in on a daily basis by management and the kids who want to call out all the time. Many out of the country guests that don’t tip. You will be the only one there most of the time, so you will wait tables inside and out and running room service while you have guests at the bar. No credit card machine when at outside bar so be prepared to run back and forth like an idiot...place is dirty with fruit flies and roaches but no one cares. So not worth the headache.
Yeah there are none
Overworked and underpaid. Need I say more? The company does offer benefits, but they are not competitive. Health insurance benefits are ridiculously expensive. It takes forever to accrue enough PTO for a vacation and when you do its a challenge to take any time off. There is constant turn over, so constant training and constant errors being made. You stand for your entire 8 hour shift. They cross train you in different departments to maximize your "effectiveness". The service industry is very challenging and the work environment is very stressful, but it does provide you the opportunity to fine tune your multi-tasking skills and to develop a thick skin.
Close proximity to the beach
High turn over rates, long standing, low salary
one of a kind traing love the training program for team members employees have the power to make it right for the guest
great brand wonderful location great insurance a place where you can move up . love the open door policy everyone have a voice from day one good work life balance
world wide company to work for
not good if not keep up
it's a very good place to work , good standard with team work at it's best, the training is on going and everyone has an input in what happen , the employee program is wonderful for team Members and family , . I enjoy the company style and opportunity for growth.
world wide company good benefit
If in the wrong hands or poorly manage it's the opposite of what's it's ment to be
Opening emails and responding to emails.Speaking with the prior shift and made aware of anything I should for my shift
I joined Doubletree by Hilton some time,I was the PBX operator, a position I had no experience with.As.. time went on but was not fufilling enough for me.
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Good working environment, however the guests certainly out weigh the Hotels politics, as they run deep. The hotel has a lot of room, elevator, and back of the house issues. However, if you can see past all of that, you will go far. Left due to a promise by the GM that was never upheld.
no mentoring, no $ to improve your department, no bonus structure
Food & Beverage manager was my only hesitation, he had no previous experience, but over all the staff and agency workers were great! Fun environment and great supervisors!
no breaks, stretched between bar, resturaunt and room service
Days at the GALLERYone can either be very hectic or very slow. I have learned to prioritize important task, become better at time management, and a pro at resolving guest issues. Management at the hotel is great, they are easy to talk to and generally care abut you both professionally and personally as do fellow co-workers. The hardest part of the job is not being able to work regular business hours and almost never having weekends off, but that is part of the Hotel and Operations business. The most enjoyable part of the job is the guest interaction, it gives me a nice feeling when I have done something to make a guest smile.
Each day is totally different ,some days are quiet while another day will be fill with guest concerns and issues .The guest always comes first ,and guest satisfaction is my number one priority . When dealing with a guest I always use the HEART model. I work with some of the best Team member I can ask for; it’s like having my family with me at all times. The hardest Part of my job is not making the guest 100% happy . I love what I do; there is really no other way to sum it up. I was given an opportunity in the hospitality field and found my passion.
Great Benefits’ and Great company to work for
I worked for a third party company that provided the valet parking, and bell services. I enjoyed the fact that the Double Tree made us feel like part of their team. This job was very enjoyable, and I learned all the tools that allowed me to choose the career of Business Administartion.
the perks and discounts we recevied when staying at other locations.
dealing with unhappy guest! however, this comes with the terretory, and it becomes a great learning skill.
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