DoubleTree by Hilton
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DoubleTree by Hilton Employee Reviews in Little Rock, AR

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Little Rock, AR23 reviews
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4.0
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The people helped each other,very respectful towards other employers..They always made sure that you got your break and lunch..It is a very clean place and the food is always served in a timely manner.
Pros
Free lunch
Cons
Breaks is never a problem
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5.0
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Cooking was great at Doubletree.. the people was great and I love working there.. I was doing some dishwashing on days to that was great nice and clean dish room .. my manager up there love me it was fun in a great expense
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4.0
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Much turn over equals opportunity. People are great. It is also next to the Robinson Center so some good entertainment comes through. The location is not too crowded.
Pros
free lunch
Cons
long days
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1.0
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You are trained to lead motivate and develop good housekeepers. You are trained to be hands on a firm. When you do what they train you to do. They still wasn't satisfied. Housekeeping Supervisors where treated very harsh most days they would have to check 4 or more floors each day with up to a 100 rooms or more a day. and exspected to be off the clock by 530pm
Pros
Beautiful Building
Cons
No breaks for supervisors
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3.0
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If you enjoy meeting different cultured people then this is your place. They also have a great work life balance. The employees could use some motivation to be better people.
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1.0
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At the start of the 2015 I was offered a position at the Doubletree hotel it was at first an excellent opportunity to had work their for 3 years. But now the Hotel in total dysfunctional and the overturn is very rapid I was let go for stupid reason.
Cons
I would advise people to not apply there
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1.0
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Supervisor was terminated due to employee complaints, she was bias in that she only required certain employees to adhere to handbook job requirements, she also advised that seniority for her worked in reverse, in that the more seniority you have the less you received better scheduling, off days etc.
Pros
Free Meals
Cons
super not requiring adhenece to job requierments by all employess
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4.0
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Fun place with all responsibilities. Tough labor market, but staff are very friendly and courteous. Fun part of job is free concerts in Robinson Art Center.
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1.0
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Unfortunately I don't have many pleasant things to say about the DoubleTree. It's the management company that really is the problem. I love working with people and the associates. They make the job worthwhile. The management company WHG insults their employees, they do not train, wages are low and they have a more than normal turn over in employment. The morale of the employees is at an all time low and when new people come in it rubs off on them too.
Pros
Working with people and hotel room discounts
Cons
Low morale, lack of recognition for job well done, low wages.
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3.0
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Horrible Structure, unprofessional and only worth the little pay check. When looking for a workplace, you expect the higher authority to actually be all for their people. If you want something done, you need to do it yourself to get it resolved.
Pros
scheduling
Cons
Lack of communication, managers are more like friends instead of bosses, poor work ethics
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5.0
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Double tree hotel is a fun job. Double tree taught me that everywhere and everything you do should be done with manners/clean. It also taught me that even though nobody's watching still remain honest.
Pros
Good pau
Cons
Healthcare
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3.0
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Being a supervisor was fun, but very busy job. I loved it. The pay for a supervisor was only $9.50 for a lot of responsibility. I think it should have been more,
The old management was excellent, but after it was bought out, most of the management left and the new management treated us bad.
Pros
I loved it.
Cons
After my boss left, the new management treated us bad.
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3.0
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I enjoyed the work and having assigned floors. Management was not understanding of appointments and always angry. I loved when there was a event going on that the job that's when you get the meet the guest and earn more tips. I am a people person so I enjoyed my job.
Pros
Free lunch everyday, and security on site
Cons
Short breaks, long hours and not enough employees
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5.0
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It was a fast pace work environment. I was responsible for the ordering of product and shipments, schedules etc, I had a great team and we worked all holidays and never closed.
Pros
There was always room for advancement.
Cons
We never closed for any holidays which made it hard to have family time.
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5.0
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A typical day at work: Busy!

What I have learned: Problem solving, Customer Service Skills, Reconciling Guest Accounts.


Management: Good management team, very approachable.


My co-workers: We work together as a tem.


The hardest part of my job: When guest arrive before check-out wanting to check-in and we don't have rooms available for early check-in.


The most enjoyable part of my job: I meet people from all over the world.
Pros
Awesome co-workers
Cons
Short staffed
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5.0
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Working for Doubletree hotel is a very good place to work
I worked and had fun doing it. I looked forward to going to work every day.
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3.0
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Doubletree has a great working environment. I learned a lot at the Doubletree, because I completed my internship course with them. Management is fair, understanding of workers needs. My co- workers we fun to be around. Made work a lot easier. The hardest part of the Job was being off work; its very entertaining on weekends. The most enjoyable moment I had was when guest write about me on Trip Advisory
Pros
Pay is good
Cons
0
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3.0
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Working in the department that i worked in everyday was a roller coster but fun my management team was good at times but unstable my co-workers treated each other like family... The hardest part about my job i would have to say taking care of the laundry workers making sure they was getting the linen turned over so the job could be complete.. The most enjoyable part of my job was building a bond with my co-workers...
Pros
cookies
Cons
short breaks
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3.0
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As a banquet server at the DT, we hosted events as large as 600 guests in the Robinson Auditorium.
Pros
Great working with this small group of people. Lots of comraderie.
Cons
The salary was lacking.
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5.0
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Love to meet people from all over country's Also the staffs was awesome.
Pros
Free Lunch
Cons
Nothing Bad
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5.0
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Management stands behind the staff by doing what they say they will do. Customer service is among the very best!
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Overall rating
3.8
Based on 4,400 reviews
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Ratings by category
3.6
Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.6
Culture