DoubleTree by Hilton

DoubleTree by Hilton Employee Reviews in Philadelphia, PA

Found 48 reviews matching the search See all 4,102 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Thank you.
Customer Service Representative (Former Employee) –  Philadelphia, PA29 December 2019
A great place to work. A hotel that practices diversity and is well managed. Hotel is older but well maintained. Very busy environment with lots of opportunities for employees to grow.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A regular day at work is to clock in stamp parking slips for employee's and secure the premises etc.
Security Officer (Current Employee) –  Philadelphia, PA1 December 2019
My job title is Security Officer I and my team secure the building, we also do walk downs and making sure the necessary places are clear and secu6and also locked as required, we also view cameras, and daily logs, the hardest part of the job is dealing with the public but I've learned how to redirect them in an appropriate manner etc.
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The management does not care about the employees
Banquet Houseman (Former Employee) –  Philadelphia, PA6 November 2019
They want you to work and complete your task but don’t give you the stuff u need to complete your job and there is always setback, management has favorites not good.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very busy not enough staff
Lead Guest Service Rep (Current Employee) –  Philadelphia, PA14 September 2019
need more staff pay could be higher. Managers have come and gone . property needs to be remolded from ground up. I don't think its feasible for one to go a a year without being ill.
Pros
lunch Mondays and Fridays
Cons
wait a whole year for pto
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and family oriented
Shuttlebus Driver (Current Employee) –  Philadelphia, PA30 August 2019
Great work enviroment, It's a family atmospher they work as a team to give a good experience at the hotel and beyond such as the shuttle to the Airport and back.
Pros
Discounted hotel rooms
Cons
healthcare
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Group Oriented
Server/Busser/Attendant (Former Employee) –  Philadelphia, PA19 August 2019
Double-Tree employees are amazing they are very welcoming and helpful. The management was very poor with instructions and discipline. They lacked respect of the employees.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst work place ever
Director of Housekeeping (Former Employee) –  Philadelphia, PA20 July 2019
General manager does not care about his employees or condition of hotel. He only cares about making profit. Hotel has a serious mold problem which the GM does not even take serious.
Pros
Free lunch twice a week
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Bad attitudes
Guest Service Agent (Former Employee) –  Philadelphia, PA14 July 2019
Everyone is free to do what they want to do at the airport location with no consequences. The management that they do have is horrible with fixing the issues that are brought to them. The front desk staff is never where they are supposed to be. And everyone seems to always have a bad attitude. Worst hotel I’ve ever worked in.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Banquet Cook, Line Cook, Kitchen Prep (Former Employee) –  Philadelphia, PA20 June 2019
Double Tree, Was a great working experience but i wish they gave more hours. Better Benefits so they can make their employees feel better about working for them.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced hotel
Lead Banquet Captain (Current Employee) –  Philadelphia, PA18 June 2019
Hotel will start renovations soon. Great things to come 2020. New ownership of the hotel is fully invested in the staff. Great culture and work place.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
satisfactory
Senior Catering Sales (Current Employee) –  Philadelphia, PA10 January 2019
satisfactory; there will not be specific observations or opinions about this particular hospitality management corporation, during the current working tenure
Was this review helpful?Yes 2No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Ok
Banquet/Food and Beverage Manager (Current Employee) –  Philadelphia, PA23 September 2018
Its ok working here. The building is very old which makes it difficult on the staff when a guest experiences maintenance issues which is often. Maintenance works hard but are not allowed enough staff to properly maintain the rooms.
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Dishwasher/Prep Cook (Former Employee) –  Philadelphia, PA27 June 2018
Double tree hotel is a good place to work and have fun best part about the job was coming to work an make the guest happy I had a great time working for this company I would recommend this job to any one that is look for a better opportunity
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
n/a
Room Attendant (Current Employee) –  Philadelphia, PA22 May 2018
The workload is too much, management is very unfair and doesn't care about their workers will being. Very stressful work environment it makes it hard to have a life outside of work.
Was this review helpful?Yes 7NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was a wonderful atmosphere to work in
Housekeeper-The Room Attendant (Former Employee) –  Philadelphia, PA3 May 2018
What I love about this job is that everyone was on the same page there very helpful management was awesome our guest was great never had any problems from this place
Pros
free lunches
Cons
short breaks
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
O.K
Food and Beverage Attendant (Former Employee) –  Philadelphia, PA25 March 2018
The money was O.k, but poor management. I enjoyed the banquet department there .I did not like how the had the kitchen set up for the food and beverage department. The up and down the stair to run the food from the kitchen to the dinning area, was horrible, Could not see the next person coming inside with the food beacause the way the door was.But, the pay was o.k, for a busser.
Pros
good pay
Cons
poor management
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Summary
Accountant/Night Auditor/Manager on Duty (Former Employee) –  Philadelphia, PA26 December 2017
Everyday the job was extremely stressful due to the magnitude amount of check ins with very little staff.The job itself was extremely stressful, especially on the weekeneds
Pros
Nice co workers
Cons
Short stafff for a big hotel
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive & Fun
Shuttle Driver/Bell Person (Former Employee) –  Philadelphia, PA19 December 2017
Transporting guest to & from Airport mingled with new ppl management were friendly, there was no hardest part of the job, didn't learn to much most enjoyable part was meeting new ppl
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
High business voluns
Bartender/Concierge Attendant (Former Employee) –  Philadelphia, PA1 November 2017
The company overall was great and offered great benefits from health to discounts. I made great money from tips however management was disgraceful to say the least. If it weren't for poor management I'd still be there and would not have left.
Pros
Hotel discounts, great tips
Cons
Poor management, no consistency, lack of morale
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
not challenging enough
Lobby porter (Current Employee) –  Philadelphia, PA5 October 2017
doubletree is very stressful due to lack of team work
im looking to grow and unfortunately its not the place for my growth
i believed this was my last stop
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at DoubleTree by Hilton. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 4,102 reviews
51.5K
41.2K
3789
2300
1349

Ratings by category

3.6Work/Life Balance
3.4Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture