I would typically arrive to work during anytime of the day because my scheduled hours wasn’t consistent. I worked mostly what ever shift I was assigned. Never again will I apply somewhere like this place where I’m given undesirable hours. On a good day I enjoyed the food at the hotel. The cookies was great! However management wasn’t as good. Co-workers were racist and always in your business.
The Doubletree is a great place to work. I love my co workers and management.We get paid time off and the company shows their appreciation towards their employees. We get discounts with the company and hotels.
The company just launched back in February. The transition was difficult, but making sure everyone else was on the same page with new systems is still needing much work. Everyone is easy to work with, and empowerment to the employee is common across the property. Communication from department to department is easy, but a little strenuous when it comes to emergency response time. Working in the Customer Care department, you learn how to truly make someone happy, whether it be by passing a small gesture, or by going the extra mile. That is what true empowerment was about
Easy to work with people
Low compensation based on department and hotel type
Days at work were busy with lots of multi-tasking. I learned so much on this job, the computer system, how to work with upper management, and how to develop a sense for reliable co workers.
Management was a disappointment because they did not hold their employee's to a high standard of professionalism.
However the guests at the hotel were, for the most part, a delight. I really enjoyed developing relationships with our return guests. And as you might imagine after three years I developed lots of contacts. Many people that I worked with there became friends and I looked forward to going to work daily because of these relationships.
Working the Front Desk with the Doubletree has been my favorite job so far soley because of how much fun my co-workers are and everyday was exciting and different. I left because there was now chance of advancement from within unless you worked there 10+ years and I was not going to work for $10.50/hr for that long when I have a BA.
(Hiltons are franchised so all workplace experiences will very based on who owns the one you work for)
Fun co-workers, Free Lunches, extremely cheap hotel rates with employee discount at all Hilton properties
I learned what was involved in purchasing Furniture, Fixture and Equipment for a new build and a renovation of a hotel. Negotiating and bidding product. Learning what is involved in building a new hotel or renovating one.
Empolyees were like family, I still keep in touch.
I was the Administrative Assistant for the General Manager, and also for the Catering Department. My experience there couldn't have been better; management was second to none, all employees from the General Manager on down took pride in their job, making it a several time, award-winning hotel.