Gain tons of customer service experience and get to meet plenty of people from around the world.
Front Desk Agent (Current Employee) – Newark, NJ – 30 September 2019
A typical day at work would usually consist of 140-160 check-ins apart from group check-in or events. Due to the location, it would get busy in a matter of minutes due to flight cancellations and events hosted nearby. Good for people with flexible availability since the schedules are never really set.
Front Desk Clerk (Former Employee) – Wichita, KS – 14 October 2019
I had horrible job working there at the front desk. Every manager kept on getting fired. Putting major stress on some. Singling out the only few males who worked there which the treatment was horrible and wrong. And no above hr or assistant gen man helped out with any of it. No true training. Lots of gossiping girls. Many who got power hungry, were inexperienced immature when they would get promoted. Picked on others made their own rules. Its was awful.
This location in Particular was clean on the outside
Front Desk Agent (Former Employee) – Phoenix, AZ – 10 October 2019
I would typically arrive to work during anytime of the day because my scheduled hours wasn’t consistent. I worked mostly what ever shift I was assigned. Never again will I apply somewhere like this place where I’m given undesirable hours. On a good day I enjoyed the food at the hotel. The cookies was great! However management wasn’t as good. Co-workers were racist and always in your business.
Front Desk Agent (Current Employee) – Rosemont, IL – 8 September 2019
Horrible place to work, management have no idea what they are doing, always busy always understaff , you’ll always see job opening because ppl only work there couple months. Bad place to work you’ll get super stressed for sure
Front Desk Clerk/ Guest Services (Current Employee) – Cleveland, OH – 7 September 2019
The Front Desk Manager has a tendency to reprimand employees in front of guests and coworkers. She tends to be very rude at times and makes you fee uncomfortable. Everyone else is really nice and is really pleasant. Can be very demanding at times.
Front Desk Agent (Former Employee) – 3431 Sidney Simmons Blvd – 16 August 2019
I've worked at hotels before but this is by far the most stressful, depressing job I've ever done. The staff is horrible on how they treat employees. I would literally just change moods when I got to work because all my coworkers were a headache to work with. When you need help or just go to management for answers it's pointless. You will work all Holiday's!
Front desk attendant/Night Aduiter (Current Employee) – Beachwood, OH – 14 August 2019
They will give you zero training and just leave you there alone to figure it out yourself. Managment is extremely unprofessional. And they'll let anyone work there half the staff literally lives at the hotel.
FRONT DESK AGENT (Current Employee) – Montgomery, AL – 14 July 2019
Management treats employees like kids Regional manager does not care o raises no bonuses insurance pays hardly nothing no advancement NO STRUCTURE PERIOD... Corporate has no idea of how the hotel is being ran and how the employees are being treated because the regional manager NEVER reports anything... and he is ve
Front Desk Agent (Current Employee) – Evansville, IN – 24 May 2019
I've worked at the double tree by Hilton for a little over a year now. I have yet to see any signs of moving up in the company or a raise. I wouldn't recommend working here if you are looking to actually move up in a company.