DoubleTree by Hilton
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DoubleTree by Hilton Employee Reviews for Front Desk Agent in Minneapolis, MN

Job Title
Front Desk Agent4 reviews
Location
Minneapolis, MN4 reviews
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Found 4 reviews matching the search
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4.0
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Fun experience for hospitality
Co-workers and managers are very friendly. You're able to get first hand customer service skill from dealing with issues that customers experienced during their stay.
Pros
Free lunch, friendly environment.
Cons
Pay is not that great for dealing toxic people.
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5.0
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Good work place
I really learned a lot working at the Double Tree,I have met some awesome co workers and had the pleasure of meeting different guess and having a good report with the regulars .i have gon through some managers that were great and great teachers .so that's another why I want to stay in the Hilton Family .
Pros
We get discounted rooms
Cons
That we dont have set schedules
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5.0
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Really enjoyable place to work, get to meet a lot of new people.
A typical day at work includes. checking guest in and out of the hotel assisting guest with any and all questions they have, while also manning the front desk, answering the phone and helping the other departments in the hotel.
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2.0
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great benifits
Clock in, check guest out of the hotel, assist guests in anything they may need, make copies, walk guests to meeting room, work on different pc programs, assist sales managers. Co workers were fun, kind friendly. Hardest part of the job would probably be some of the programs on the computer. The best part of the job would be helping the guests!
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Overall rating
3.8
Based on 4,350 reviews
5
1.6K
4
1.2K
3
820
2
314
1
399
Ratings by category
3.6
Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.6
Culture