DoubleTree by Hilton

DoubleTree by Hilton Employee Reviews for Guest Service Agent in Columbia, SC

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3.4Pay & Benefits
3.4Job Security & Advancement
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5.0
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Face Paced! Make it fun!
Receptionist/Guest Services Relations (Current Employee) –  Columbia, SC31 May 2019
I enjoy working at this property and the team I’ve been accompanied with, I’m happy that I’ve made the connections I have and excited to see what’s next in store for me!
Pros
Discounts
Cons
Hours
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5.0
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Very professional and upbeat
Guest Service Representative (Former Employee) –  Columbia, SC1 August 2017
The business was very upscale and productive. Management opportunities are available and willing to hire from within. I learned a lot from the FOH team. It can be very fast paced at times but mostly a laid back shift. My experience with the staff and guest were excellent.
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5.0
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More like family not a job
Guest Service Representative (Former Employee) –  Columbia, SC2 May 2017
When I first started working there, I felt more like I was with family instead of work. It was stressful at times, but we have a great team and management that help during the stressful days.
Pros
The employees from every department. The customers. The managment team
Cons
The pay was horrible
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Overall rating

3.8
Based on 4,115 reviews
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Ratings by category

3.6Work/Life Balance
3.4Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture