DoubleTree by Hilton
Receive weekly updates, new jobs, and reviews

DoubleTree by Hilton Employee Reviews for Room Service Server

Found 23 reviews matching the search
See all 4,284 reviews
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Was a very stressful job as it was very fast paced, some co workers can be critical but most were very cool and fun to work with..............................
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Due to outside issues... the management team and staff is great to work with.. employee concerns are addressed and they are very active in the community
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Its a relaxing place
i had so much fun working on this hotel the people are very nice and thoughtful, they are willing to teach you whatever you need to know about the job and they will help you when the restaurant gets busy especially the managers and supervisor.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Company is great to work for.
The Employees are great to work with. Everyone is very detail oriented and do a wonderful job. Guest satisfaction is number one priority. Company is also wonderful to work for. Benefits are great. Atmosphere is amazing.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Busy place to work.
This job can be a little hectic in your first few weeks starting the job. You quickly begin to learn that buffet running is not your only responsibility.
Was this review helpful?
Rate your recent company
Share your experience to help others
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great opportunity but poor management
A typical day is moderately paced and slightly relaxed.

I learned a lot of different cooking techniques.


Management was, let be diplomatic and say not so good


Workplace culture is typically a fun environment .


Hardest part of Job was dealing with poor attitudes of employees and some Management.


The most enjoyable part of the Job was seeing customer leave satisfied
Pros
Guaranteed lunch break
Cons
Management
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Double Tree
Double Tree Was A Well Working Experience Very Much Hours And A Relax On going Job... A Typical Day At Work Is When A specific Person Need Certain Things You Have To Give The Customer The Best Customer Service As Possible....
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
amazing people at work
good team work ,just a little far for me to drive now . and have kids that have to be in activities.but overall was an amazing experience and all . thank you for hearing me out
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice place to work but not to make money.
I used to work at DoubleTree by Hilton at night as a Room Service Server but the salary was 7.5 an hr plus tip which ended up being $10 an hour. Living in Miami with that salary would be so stressful, so if you want to make money you'd better pick another company.
Pros
Free Lunches
Cons
Too stressful sometimes.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Tense and always came into work expecting the worst
Staff always felt as though ee were walkinv on eggshells. I never felt secure or appreciated . My manager hated her job and human resources director was completely unprofessional and when i had a situation with my background check she reduced me to tears only to find out it was her mistake. That was the second background check that she gave me a problem with and they where from a mistake on her part
Pros
Coworkers
Cons
Horrible unappreciated staff in all areas.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
issues
as a room service attendant you need to split the tips , and sometimes they aren't split evenly. the person answering the phone will give the person delivering the food less and the phone person will take more. and if you are a full timer you may not get 30 hours, if it's slow you may only get 25 hours that week.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun environment
I love working there. The customers are great and my coworkers are fun and caring and really understanding. It's a great starter to customer service. :)
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive, extremely fast paced, could get very stressful
The job security and pay was great. The job could get very stressful because there are always seasons and some way more busy than others but the pay makes it all worth it. Awesome place to work at. Many skills and advancement provided by working at DoubleTree by Hilton.
Pros
Good hours and pay
Cons
Could be stressful
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very nice place
fun atmosphere. Great people. I enjoy going to work
There are many positions or areas you can work in. Room for growth and opportunity. I highly recommend this place
Pros
location
Cons
N/a
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Well managed at a corporate level
Although the corporate management structure is sound and effective local management at individual hotel basis was quite limited and the staff were insufficiently trained to be able to give the high end service that is expected from this hotel chain.
Pros
Free meals
Cons
long hours
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work
This hotel is like a small family, the staff are funny work there, but the management are really disorganise, for example we don't have HR.
Pros
Free lunches, friendly staff
Cons
Management no committed, no HR, hard job, mouses and dirty place.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Atmosphere
Working in a hotel allows you to see many business sides. You see restaurant management, accounting, Sales, event planning, etc. It is a melting pot that allows you to get a lot of experience.
Pros
Good Benefits, Discounts, Lunches
Cons
24-hour operation. liable to work at any time
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Laid back work environment
A typical day at work was coming in at 2pm and preping for night when it got busy. Such things as polishing silverware and glasses for the orders. When it wasn't busy it was basically just doing more side work or waiting for a order.
Pros
Great food
Cons
No breaks
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good tips, under staffed
I would do room service, serve tables, or set up and break down banquet set-ups for for scheduled banquet parties/ events. Management was difficult and ever changing. No new employees were hired leaving over-load of work duties and tedious tasks for the small staff already set in place.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Ton of hours
Work a ton of hours but overall a beautiful place to work. Had fun and there is lots to learn. Loved working with co workers and kitchen staff. Days went by fast and everyone worked together.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and productive place to work.
Its a new experience with every customer you get. Co-workers are nice and fun.
Was this review helpful?
Claimed Profile
Want to know more about working here?
Ask a question about working or interviewing at DoubleTree by Hilton. Our community is ready to answer.
Overall rating
3.8
Based on 4,284 reviews
5
1.6K
4
1.2K
3
812
2
310
1
389
Ratings by category
3.6
Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.6
Culture