DoubleTree by Hilton
3.8 out of 5 stars.
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DoubleTree by Hilton Employee Reviews for Sales Manager

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The workplace culture is fairly divided between upper management, food & beverage, housekeeping, engineering, accounting, front desk, Human Resources, and sales.
Pros
Training Opportunities
Cons
Low Compensation & Benefits
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I worked there for 3 years. very happy. structured and very organized company. they are famous for their very tasty doubletree chocolate chip cookies.
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I enjoyed working there but the managing company was terrible in regards to dealing with bad managers at the facility. There was no accountability. I’m not sure if the same company still manages them but the rest of staff is very nice and easy to work with including the Ast hotel manager.
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No matter how hard you try you will never satisfy management. It is very difficult to work as a team No real encouragement You are left to your own devices
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The management team it like a high school click gossip. They trust the wrong people and who take credit for what you did. When the wrong people make mistakes they blame you and management believes them. Everything is one sided. This place is unprofessional and has a toxic environment. Horrible place to work
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Management is not there to help you succeed, they only worry about theirselves and no one else. You think they have your back, but they don’t. They will throw you under the buss faster than you can say your name.
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Only negative is you have to fight for your bonus and commission checks, if you are not involved daily in your sales numbers you will never hit the goals they set. Managed extremely well and workplace culture was wonderful.
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Great opportunity for advancement within the company. I was promoted within 6 months. Great staff and family like atmosphere. I made friends for life. If it wasnt for hurricane Florence and the hotel closing for renovations, I would still be there.
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Employees come and go as quickly as the turn of a revolving door Leadership needs training on leadership Beautiful renovated property Good location Lots of potential It is not a corporate hotel so be aware there are 3 masters: the flag, the owner and the management company People work hard here & advantage of
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The hotel is very old and needs to be renovated. The management company pours all of their money into their other hotel, the Emily Morgan nothing into this hotel. The GM has micro managed the most of managers until they quit. Lots of turn over here
Pros
location
Cons
Gm, Management Company
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Attend morning meetings Follow up on emails Check cvent, meeting brooker, Speed RFP and Hilton Worldwide sales leads. Send proposals Prospect Schedule outside calls Meet with accounting to see if anything is outstanding and also see what payments are due and coming up Go check on current groups in house and make sure they are doing welll Check on all prospects and tentatives and see where the client is in their decision making process
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Enjoyable place to work. Team atmosphere. Not much room to advance a career. GM was fantastic to work with, encouraged a family like work environment.
Pros
Free lunch, parking and dry cleaning
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I love working at the DoubleTree. They really care about every team member. They are more than fair. They do a lot of community service. It is also a beautiful property that is highly awarded and ranked. I do sales and it is fast paced and a heavy volume.
Pros
You are treated very well.
Cons
No health benefits
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The work environment was fun, yet professional. Each individual operational branch worked well individually of the others. The biggest issue is a lack of unity among all of the various branches within the property. This fundamental operational imbalance is pervasive in virtually every industry and any company I have ever worked for. Overall, this place is no worse than any other. There are some definite perks to working here and for the hospitality industry as whole.
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This was a great place to work. Management changed in the middle of my service there so there were the typical growing pains that are sometimes a part of corporate american careers.
Pros
free lunch
Cons
renovation kept getting delayed
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This was a good hotel and had very good things happening on the positive side. Had no issues with hotel or management team. I had an opportunity I thought was beneficial to my career.
Pros
Good management
Cons
Worked alot of long hours
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New owners and management company took over and department managers were removed and replaced. The Sales Department became a personnel of one DOSM, one catering manager, one sales manager and one sales coordinator selling 13,000 square feet of meeting space and 171 guest rooms. With the Sales and Catering team reduced in half, it was impossible to take care of our guests stay and clients' events accordingly.
Pros
Many of the associates have worked at the hotel over 20 years.
Cons
Reduced in staffing in many of the departments, especially in Operations.
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The hotel industry can be very competitive, working for Hilton was stressful but also challenging. I the time I spent there and learned a lot about the hospitality business.
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Great work environment! Boom Burger has the best turkey burgers in North Jersey. Not alot of meeting space but adequate for that size hotel. Lots of corporate parks located close by.
Pros
Great Restaurant
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Richfield provides all necessary tools to succeed within the company, i.e.: training, incentives. It needs to work on better wages and more comprehensive approach for promotions.
Pros
Excellent culture and benefits
Cons
salary
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Fun atmosphere, hard working staff, team environment. management changes often. A lot of turnover overall. Great place to advance your career. Great Hospitality environment.
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