Stressful work environment.
I would get and check the occupancy to see how the day would go then come up with a strategy for the day. Then check with my associates to get any follow up required issues from the night before. I then would make contact with any guest if necessary and resolve issues s needed.
I can't say that there was a "culture" more like favorites being given more autonomy at the hotel.
The most enjoyable part about the job was the coworkers.
This is not a review of all Hilton branded properties just this particular one.
Free luch and dinner for all associates
No clear direction, GM unresponsive to guest issues