DoubleTree by Hilton Employee Review

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Adapting to circumstances quickly
Guest Service Agent (Former Employee) –  Salem, OR22 March 2017
A typical day at work depended on which department I was in. Regardless of where I was at, customer interaction was most common. Obviously working in hospitality, some guests can get upset very quickly at minimal things. I learned how to relive the situation, make the guests stay more enjoyable and not everyone is the same. This was the same for both Guest services and Breakfast.
I mostly enjoyed my job when guests expressed extreme satisfaction in their stay and when we would be seeing them again.
Pros
Close knit coworkers
Cons
Pay and lack of opportunities
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professional hard working
food and beverage assistant, New Zealand (Former Employee) –  Hilton13 November 2019
I was a really great environment to work in with people are experienced and professional. Great job fairly busy work and enjoying engaging with customers in a positive way to better their experience.
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Overall rating

3.8
Based on 4,020 reviews
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3.6Work/Life Balance
3.4Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture

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