Guest Service Agent (Former Employee) – Salem, OR – 22 March 2017
A typical day at work depended on which department I was in. Regardless of where I was at, customer interaction was most common. Obviously working in hospitality, some guests can get upset very quickly at minimal things. I learned how to relive the situation, make the guests stay more enjoyable and not everyone is the same. This was the same for both Guest services and Breakfast. I mostly enjoyed my job when guests expressed extreme satisfaction in their stay and when we would be seeing them again.