DoubleTree by Hilton
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DoubleTree by Hilton Employee Review

Inside the Workplace

4.0
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Job Culture
31 October 2018
Great place to work as a hourly team member. Turn over rate was extremely low, 60% of employees have been there over 9 years. Room for advancement and endless classes to grow within position, advancement, or a lateral move. Management was supportive and all employees were happy to be there, you had a sense of family where everyone cared. Team work was a big part of the culture, and everyone helped out without being asked. HR was big on appreciation, whether it be birthday, anniversary, baby shower, or kicking off a BBQ to the summer season, they showed they cared, and they did it with love.

Managers were over worked and under paid. The expectations were a little far fetched. Expected to work 45-50 hours, yet there was endless improvements, projects and unnecessary paper work trickled down from upper managements "to do list" that kept middle management there over 60 hours a week. An "average" day was about 12 hours, many managers worked 6 days a week, or on days off just to complete their work. Managers worked with integrity to get the job done, but you can see the stress in there eyes, but they always kept a smile and remained positive. Short staffed and had to work many doubles or fill in for an hourly employee.
Ratings by category
3.0
Work/Life Balance
5.0
Salary/Benefits
5.0
Job Security/Advancement
4.0
Management
5.0
Culture
Pros
free parking, free lunch/dinner, discounts, great health benefits
Cons
upper management lacked structure, lacked communication, long work hours
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5.0
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4 May 2020
it was a good job but i lived in new zealand and this is most likely a very bad comparison to other doubletree jobs in the US, I think they're run differently depending on the management.
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5.0
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13 November 2019
I was a really great environment to work in with people are experienced and professional. Great job fairly busy work and enjoying engaging with customers in a positive way to better their experience.
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Overall rating
3.8
Based on 4,402 reviews
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Ratings by category
3.6
Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.4
Management
3.6
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