DoubleTree by Hilton Employee Review

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Productive and fun place
Guest Service Representative (Current Employee) –  Tallahassee, FL19 March 2019
A typical day at work is high demand in customer service and team work oriented. I learned how to manage CRM, check in check out process, accounts payable and receivable, take requests upon and during guests stay. The management team does a great job at keeping everyones energy and dedication focused but entertaining. The work place culture feels like everyone is at home and family. The hardest part of the job is how much time consuming it is and having to deal with big issues that can affect hotel. The most enjoyable part are the employees, people you meet, and overall hospitality the work place brings.
Pros
Free lunches, Hilton Benefits, Team Oriented
Cons
Short breaks, Low Pay
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professional hard working
food and beverage assistant, New Zealand (Former Employee) –  Hilton13 November 2019
I was a really great environment to work in with people are experienced and professional. Great job fairly busy work and enjoying engaging with customers in a positive way to better their experience.
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Overall rating

3.8
Based on 4,022 reviews
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Ratings by category

3.6Work/Life Balance
3.4Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture

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