Customer Service Representative (Former Employee) – 131 Kerrs Road Manukau – 10 February 2018
- 24 Hour service centre- good team work - I have learned that of safety for fellow staff out in the field working sometimes in very poor condition very of vital importance. - I had learned to use the GPS tracking of technicians vehicles for their safety - completion of work tickets in timely manner paying attention to high priority jobs - the workplace had good team of people and was fun to work with. - often we celebrates fellow staff birthdays and /or farewells - I loved the impromptu exercises we had at least once and twice a day where we all get up and do exercises, shake our bodies and laugh for about 5 minutes and then settle for work. The hardest part was when the weather turn bad. Tickets for fault comes flying in on Spark exchanges, Vodafone's cell sites or Auckland councils properties etc. Trying to work out the priorities on each jobs was very difficult especially if it happens on weekends. Technicians Managers were helpful in organising his area of staff for deployment and things get fun again.
Christmqas gifts from company, fornightly shared lunches, farewell and birthdays celebrations
Sometimes staff shortages, unable to get tech to attend to job
despatcher (Former Employee) – Mount Maunganui, Bay of Plenty – 23 July 2019
worked there 4 years had 82cents payrise only worked shifts no shift allowance managers getting richer workers poorer got a kid in from auckland downers who came to mount maunganui utilities and got shut of all the original hub staff so she could get her mates set on from auckland eastern manager wanted this too and now manager fired off and hub leader gone to road science to r