Merchandise Planner- Girlswear (Current Employee) – Auckland City, Auckland – 3 May 2019
Great work/life balance Not looking to update or advance any initiatives or processes/systems like most major retailers... stuck in their old ways Management is great and will support you in all decisions Development of skills is not a strong suit of Farmers
When the going is good it's really good but when it's bad well it's really bad, don't even think about climbing the ladder. Ain't going to happen
Customer Service (Former Employee) – Te Rapa, Waikato – 1 August 2019
No appreciation for team no recognition for anyone and a hole lot of terribly handled situations that could have easily been avoided. Not good enough to be a manager but good enough to train all the new ones hired externally. Too many secrets and when you find out it's most likely no longer relevant as yet another policy has been handed down to contradict 5 other core policies that had no relevance either. Some really awesome people yet the good ones are always expected to do more and the slackers are just left to their own devices
Used to be an awesome, family orientated and fun place to work.
Store Receiver/ Administrator (Former Employee) – Glenfield, Auckland – 10 June 2019
FTC seems to have lost it's way recently ( 2 - 5 yrs). Training for new, existing employees and Management is extremely poor. Everything is focused on sales, and staff's state of mind/health & feelings are not a priority.
Lack of Training for new, existing & Management Team Members
Temporary Customs Administrator (Current Employee) – East Auckland, Auckland – 20 February 2019
Awesome atmosphere with friendly knowledgeable people to learn from. As mentioned, a very family orientated company being a family store. Great product with new fashion and styles coming through all the time.
Sales and service assistant (Former Employee) – Whangarei, Northland – 2 February 2019
A typical day at work would involve lots of customer service and tidying the shop. I learned lots about products and management were very friendly and understanding of everyone's needs. The culture of the workplace was very family-like and everyone felt at home. The hardest part of the job was trying to stay productive so most of the shift would be very long. The most enjoyable part of the job was seeing the satisfaction of the customer when you genuinely help them find what they are in need of and giving them a pleasant experience.
Sales and Service Manager (Former Employee) – Panama Botany Down Centre – 27 November 2018
Farmers Trading Company is more like a family environment to work at. Customer Service is highly recommended in the industry and have a reliable system for training and also team have the ability to progress to different role
Management are very supportive of their team and be the service for the team
Really great start up job, easy to learn and enjoyable environment
Sales and Services Assistant (Former Employee) – Chartwell, Waikato – 10 April 2018
A typical day involved serving customers and answering customer enquiries. I learned a lot about dealing with complaints and keeping a level head under pressure. My best part of the day was getting a genuine thank you or smile from happy and satisfied customers. The worst part was not being able to cater to a customers needs or request or getting really rude customers
Extra five minutes break plus the shared lunches
Not being able to score extra hours if you were not quick enough
Merchandiser (Former Employee) – Pakuranga, Auckland – 6 March 2018
Knew everyone that worked at Farmers so I got along with them easily. Was a good environment to be in. No negative things that happened. Had to leave due to school starting back up but over all i liked it very much.
FRAGRANCE AND BEAUTY ADVISOR (Current Employee) – Hamilton, Waikato – 5 January 2018
Have loved the team that I work with but it really depends on the management on whether everyone enjoys being at work and work flow. All good managers leave because they know that stuff aren't being valued enough. There is room for growth in the company which is great but this usually depends on whether the management like you or not. Another con is that if you are really good at your job in a certain department and you wanna grow in another area, management don't want to let you move forward because you do such a good job. The best thing about working with farmers is the different paths you can take in the company, but lack training and you find yourself having to teach yourself everything such as product knowledge.
ASSISTANT STORE RECEIVER (Current Employee) – Dunedin, Otago – 5 January 2018
company fine to work for. standard inwards goods retail role, processing stock into sortation areas and also processing outwards goods. work culture is fine, slight divide between management and staff however.
lunches frequently provided
no real chance for career progression, slight divide between staff and management
Retail Assistant (School Gateway Work (Former Employee) – Pakuranga, Auckland – 5 December 2017
hard work was not taken in account but instead being friendly to customers and approaching them was better taken in account as you engage with the customers and up their sale by convincing them to buy something
Customer Service/Sales Associate (Former Employee) – New Zealand – 7 November 2017
I so commercial products and I was very good at my job. I received several awards and appreciation letters from customers. Every now and then I experienced a customer that was somewhat hard to please. My personality and calm disposition eventually won them over and I was able to make recommendations to the customer with them making a purchase and leaving the store satisfied. I was say I learned a lot about people and dealing with the general public while working at Farmers.