Fisher & Paykel Appliances
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Fisher & Paykel Appliances Employee Review

A broader perspective of a globalised world has been achieved.

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
3 December 2013
As a global customer service agent,the number of varied issues which I deal with on a daily basis offers stimulation.The different markets which we service,including UK,USA, Australia and New Zealand,each has its own challengers,systems and procedures.The 'open door' policy practiced at my workplace fosters confidence in approaching management.Ongoing coaching and support is offered throughout your skills progression at the company.The most challenging part of the job is maintaining professionalism when dealing with escalated customers who tend to become emotional.The most rewarding is meeting the customer's need.
Ratings by category
4.0
Work/Life Balance
3.0
Salary/Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
Pros
Flexible hours
Cons
Maintaining service levels
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