Fisher & Paykel Appliances
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Fisher & Paykel Appliances Employee Review

Customer Service

4.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
23 June 2014
I would answer product queries, book technicians, if unable to help I would esculate to Customer Relations
Ratings by category
3.0
Work/Life Balance
5.0
Salary/Benefits
3.0
Job Security/Advancement
5.0
Management
5.0
Culture
Pros
great working environment
Cons
distance from home in traffic
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31 March 2020
Same roleSame location
Customer Service (Current Employee) - Auckland City, Auckland
Good company to work for, will recommend to family and friends. I have the best team leader, very caring, helpful. Always has your back when you are needing help at work or personal.
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4.0
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Customer Service Representative (Former Employee) - Manukau City, Auckland
Answering inbound calls in regards to the Farmers Card an Q Card
Dealing with limit increases on cards

Assisted in training new members of

We regulalrly had theme days where we would dress up
Pros
Subsidised Cafe
Cons
Late nights, weekends
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2.0
Job Work/Life Balance
Salary/Benefits
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8 July 2020
Same location
Customer care consultant (Former Employee) - Auckland
If you like fast paced and customer escalations then this is the job for you. If you get a good team leader then you will be alright. But not the easiest job to take on as a consultant.
Pros
Childrens day is awesome
Cons
Team leader sucks, so many escalations.
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