Fisher & Paykel Appliances
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Fisher & Paykel Appliances Employee Reviews for Customer Consultant

Job Title
Customer Consultant2 reviews
Location
New Zealand2 reviews
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Found 2 reviews matching the search
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5.0
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I work the night shift so we are quiet sometimes we are busy. My team that I am in with are amazing we all help eachother when its needed. Enjoyable part is helping with the customers queries and them leaving knowing that we answered any of their questions that they had. Hardest part of the job for me was the escalation customers. But was just taught that the customers will need to vent out and that we are just there to listen to them and also try to get to the bottom of why they are upset.
Pros
Burger Runs
Cons
Monthly Pay
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2.0
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If you like fast paced and customer escalations then this is the job for you. If you get a good team leader then you will be alright. But not the easiest job to take on as a consultant.
Pros
Childrens day is awesome
Cons
Team leader sucks, so many escalations.
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