Focus Employee Reviews
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I enjoyed IT sales and working with national accounts. The best part of the job was penetrating the accounts and building relationships. The commute was a little far but management was great and I was very close to the internal managers and the owner. This company has since gone out of business.
Have fun waiting for a supervisor to take your call after 1+ hour of having a very angry customer on the phone who wanted to complain about the agents along with other supervisors they previously talked to. Also you have to check in on them every 2 minutes which just makes them even more upset. So that was 45 times of checking in... Supervisors will talk to you like you're trash there's 0 encouragement of any kind. They don't do games or play music like a lot of reviews I've seen have said or like they claim. They make you stay on the phone with disrespectful customers. No matter the verbal abuse you have to stay on the phone. Pay sucks compared to the people you have to put up with
This is a great company to work for. Thier team is great with training new hires. Every employee ( that I have met so far in the 5 months Ive been work for them) is very nice and always willing to help out any other employee. Great teamwork.
I never felt like I was at work. Everyday was a new day, full of new experiences, full of laughter and fun, goals to meet and goals met. Struggles and conflicts were dealt with in professional mannerism and positive outcomes were a given.
Focus has a successful Trainers that gets everyone involved with there creative plans for the company. I very much liked the flexibility of schedule it works nice for everyone.
You have to meet sales or get suspended
I had some issues with a male co worker that was not handled professionally by the company and once i was told to deal with it i had to walk away from it. I was treated poorly by supervisors and other co workers over that ordeal as i also delt with my personnal items being destroyed by other workers because i was sexually harrased and they were upset that the male employee was suspended for one shift.
Laid back environment wwith a great staff and leadership. Easy to work for and a lot of flexibility. I would refer this company to friends and family.
Management run by Board of Directors who may or may not be involved or knowledgable of all circumstances of work involved.
Work culture provides inclusion of persons with disabilities, we think of their abilities and they set goals to work on. Working with clients is very fulfilling.