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Focus Employee Reviews in Clinton, IA

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Location
Clinton, IA9 reviews
Found 9 reviews matching the search
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4.0
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Very relaxed environment. Most of the management don't receive the proper training. Therefore there are many representatives that typically need a good deal of help completing even some of the simplest tasks.
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3.0
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This was one of my first jobs back into the work field after having children so the opportunity to find employment was at a great time. I was happy to have some flexibility in my scheduling and the commission on sales was a bonus.
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3.0
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I learned a lot at this job. I received most of my work experience from working here. It can be fun and competitive. It is a good employer if you have a busy schedule
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4.0
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a very tricky place to work, you would have to know how to word things around to make customer interested in buying products while trying to solve there issue they called in for.
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2.0
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Customer service and support. Pretty much sums it up.
Outbound cold sales calls. Not my favorite. Inbound customer service way easier . Pretty flexible as far as scheduling however it wasn't for me
Pros
Flexible schedules
Cons
Lots of childish drama
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5.0
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Lots of fun, people are nice, but customers are mean and pay is very low. Lots of room for advancement if you are a hard worker. You basically sell internet or t.v. service to telecommunications customers calling in to disconnect service.
Pros
Flexible
Cons
Little breaks, bad pay
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4.0
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i answered phones, assisted with customer accounts and answered any questions the customers may have had. management was easy going and my coworkers were helpful
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2.0
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Very unusual work environment
People not friendly


Very low pay


Management not friendly
Pros
Learned about Call Center
Cons
Very poor working conditions
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1.0
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Make 30 calls an hour and keep calling until every person screams swear words at you.
Pros
mostly good people
Cons
stress, pay
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Overall rating
3.5
Based on 242 reviews
5
77
4
56
3
53
2
24
1
32
Ratings by category
3.5
Work/Life Balance
3.0
Salary/Benefits
3.0
Job Security/Advancement
3.2
Management
3.3
Culture