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What people say about working at Focus

  • Relaxed, buy with little opportunity for advancement.

    Very relaxed environment. Most of the management don't receive the proper training. Therefore there are many representatives that typically need a good deal of help completing even some of the simplest tasks.
    Customer Service Representative & Sales (Former Employee)
    Clinton, IA - 27 July 2019
  • Decent workplace with fun team culture

    Off-work events a few times a year, computer games and allowance for books during slow call flow periods, first-class online support info for products used by clients.
    Customer Retention Representative (Current Employee)
    Dubuque, IA - 12 May 2019
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