Understaffed and underpaid.
Out of all the big pharmacy cooperations (Countdown, Chemist Warehouse), Green Cross pays the lowest for pharmacists, technicians, and pharmacy assistants, especially if you work in Auckland.
Job conditions can be variable between stores, as some stores are fully-controlled by the company, others are just franchisees.
The company takes the “customer is always right” attitude to the extreme, and the owners/ managers are not supportive. If you work in a position where you have to serve customers, be prepared to get seriously reprimanded by your manager for any complaints they throw at you.
Long hours, insufficient staff.