Hamilton City Council
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Hamilton City Council Employee Reviews for Customer Service Representative

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A good employer with some very good systems in place. Supportive with extra training provided if and when required. Opportunities for secondment also available.
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Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent team to work with, Management (immediate team leader) very flexible and supportive. I learnt to be supportive of my colleagues and how to deal with each individual borrower with respect and empathy. Each person had their own story and the behaviours varied but with respect and courtesy each person was dealt with respectfully and courteously.
Pros
Team building and team work made for a happy environment
Cons
Having to deal with theives stealing library material
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  1. Customer Service Representative